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Dutch Customer Support | Automotive Industry - Athens

Remote: 
Full Remote
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Native or near native Dutch speaker, B2-level English, High school diploma or completed vocational training, European citizenship or work permit for Greece.

Key responsabilities:

  • Provide support on inquiries and complaints
  • Maintain high customer satisfaction and relationships
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11 - 50 Employees
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Job description

Are you ready to join the Customer Support Team of the world's largest company in the automotive industry, which develops, manufactures, distributes and sells premium and luxury cars and vans?

We are looking for fluent Dutch speakers, eager to work in Athens for the transportation leader!

Responsibilities:

  • Provide support on inquiries and complaints by phone, email, or chat
  • Answer incoming calls and emails concerning products, sales, service, corporate information, appointments, etc.
  • Maintain high level of customer support and customer satisfaction, keeping a customer relationship database
  • Strive for client retention and loyalty and aim for a positive response to the customer’s inquiry

Requirements

This role requires:

  • Native or near native Dutch speaker
  • B2-level English
  • Passion for customer support, competitive and a risk-taker
  • At least a high school diploma or completed vocational training
  • European citizenship or work permit for Greece
  • Previous experience on customer sector will be considered positively

Benefits

What you will get:

  • 1200€ - 1400€ gross salary
  • 14 salaries per year
  • Complete relocation support (flight ticket to Greece, 4-week accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us)
  • Monthly performance bonus
  • Health Package
  • Free online Greek language courses
  • The best commissions in the market
  • The possibility to learn with the best team
  • Excellent career opportunity in a multinational industry leader

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Other Skills

  • Communication
  • Problem Solving

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