Internal Communications Specialist

At Arbor Memorial, you will be surrounded by caring colleagues and hands-on, experienced leaders with a well-established Canadian company. Your skills and knowledge will ultimately contribute to meaningful experiences for the families we serve. That’s incredibly fulfilling. Truly making a difference is a rare thing and at Arbor, our team members have this opportunity every single day.

Working with Arbor means more than a competitive compensation package. We are invested in a culture of learning throughout our business and dedicated to providing health and wellness resources for all employees and their families. We also provide a robust pension plan to support your long-term financial planning and stability.

About This Location:

Our Home Office is located in the heart of Bloor West Village in Toronto, just steps away from Jane Subway station. This role is a hybrid position with a requirement to attend the office one day per week or as needed.

Job Type: Full Time, Permanent (existing vacancy)

About This Role:

Reporting to the Vice President, Human Resources, the Internal Communications Specialist is responsible for developing and implementing internal communications programs designed to build an understanding of Arbor’s goals and priorities focused on creating an exceptional employee experience.       

This new role at Arbor will lead Arbor’s internal communication strategy through planning, implementing and evaluating integrated internal communications initiatives designed to increase employee engagement and understanding of Arbor’s goals and priorities. 

Key Qualifications and Demonstrated Abilities:

• Bachelor’s Degree in Communications, or related field is required.
• 5+ years dedicated experience in internal communications.
• Exceptional written and verbal communication skills, with superb ability to translate ideas into clear, compelling messaging.
• Strong ability to build cross-functional relationships and influence without authority across all levels and functions in order to manage and drive communications narratives across the internal organization.
• Experience using multiple communications platforms, including digital, print, social and events.
• Experience with SharePoint and Contact Monkey is considered an asset
• Fully fluent in French and English, written and verbal is considered an asset.

Responsibilities: 

• Develop and implement the internal communications strategic plan for the company; advise senior leaders on effective communication strategies that are in line with their leadership style, and develop communications that build engagement and a positive caring culture within Arbor. 
• Support and enhance Company Intranet on SharePoint including management of Content Authors, intranet guidelines and troubleshooting with partners in IT. 
• Plan, write, edit and post content on behalf Human Resources, ownership and senior leadership for a variety of internal communications vehicles including but not limited to: Intranet, email, newsletters, internal social media, town halls, annual meetings.
• Project manage communication events (virtual and in person), video or photography shoots.
• Lead the HR communication strategy and adjust as necessary to meet the needs of the business including learning and development, wellness, recognition and engagement.
• Partners with Arbor’s Marketing and Communications team to deliver internal employer brand strategies.
• Performs other job requirements as needed.  

About Us:

At Arbor Memorial, your career can mean more. As compassionate partners in each experience of remembrance and celebration, our team is a community focused on families and loved ones. It's rewarding work that directly impacts the lives of others. Our caring approach carries through in the way we treat one another as teammates.

Challenge yourself to grow in new directions and make your unique difference in ways that truly matter – join Arbor Memorial.

To learn more about our benefits please visit Total Rewards (arbormemorial.ca)

Arbor Memorial is an equal opportunity employer, dedicated to fostering a diverse culture of inclusivity and belonging that embraces the contribution of all team members.

We are committed to providing accessible and barrier-free employment practices and encourage all qualified candidates to apply.

If you are contacted for a job opportunity and require accommodation at any stage of the hiring process, please contact the Human Resources Department. Any information received relating to accommodation will be addressed confidentially.