Key Account Manager (Online sales)

Job Title

Job Description

[Role Summary]

Responsible for development / implementation / optimization of e-commerce sales strategy for Philips via Direct-to-Consumer channels.

[Key Responsibilities]

• Ownership of online sales for Personal Health Cluster : B2B / B2C / C2C markets: TVHS / Department store / Open market / Social Commerce / Electronic Specialist / Mobile based online stores in detail, leading C2C market and accelerate / focus on competitive issue.
•  Deliver elaborate stock planning and management .
•  Management of online sales monitoring system: Real time analysis of the traffic and conversion rates of Philips products  .
•  Develop online customer care strategy.
• Work closely with the Customer Care Team for defining/improving online customer support.

[Qualifications and desired characteristics]

• Min. 7 years of proven track record in the area of Online marketing and/or sales with the following context.
• Preferred 7~12 years of related experience in online sales (B2B and B2C).
• Knows and understands the digital consumer & shopper journey, the key touch points and actors in the digital landscape and their drivers.
• Hands-on experience in digital marketing and/or sales, e.g. analytics, digital media, online marketing, e-trade, online sales, end-to-end digital channel.
• Preferably background in fast moving or durable goods business or retail as direct business.
• Working experience in digital media (i.e. Naver or Daum) and/or on-line retail (i.e. auction or Gmarket) is a plus .
• Experience of online measurement tools (Google Analytics, Omniture).
• Good command of Korean and English.
• 장애인 우대, 보훈 대상자 가점 채용.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there,you can also learn about our recruitment process, or find answers to some of the frequently asked questions.