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Customer Support with German - Remote in Portugal

Remote: 
Full Remote
Contract: 
Freelance
Work from: 
Portugal

Offer summary

Qualifications:

Fluency in German, Proficient English communication skills, Basic computer knowledge, Problem-solving abilities.

Key responsabilities:

  • Communicate with customers via phone, chat, and email
  • Monitor and resolve cases efficiently
TalenTrail logo
TalenTrail Human Resources, Staffing & Recruiting Small startup http://www.talent-trail.pt/
0 - 1 Employees
See more TalenTrail offers

Job description

Are you fluent in German and have strong communication skills? We have exciting job opportunities in Customer Support! Take the next step in your career by working with some of the top global brands.

What You’ll Do:

- Communicate with customers via phone, chat, and email
- Monitor and resolve cases efficiently to ensure quick resolution
- Maintain customer satisfaction while representing a major brand
- Develop and sustain strong, professional relationships with partners, always showing empathy
- Work towards achieving targets set by both the client and the company

What You Need:

- Fluency in German
- Proficient English communication skills
- Strong communication, interpersonal, and problem-solving abilities
- Basic computer knowledge and technical skills
- Ability to multitask effectively
- Team-oriented with the ability to thrive in a fast-paced, energetic environment

What We Offer:
​
- Comprehensive relocation support to Portugal, including flight, hotel stay, and assistance with finding housing—all at no cost to you
- Competitive monthly salary plus two additional salaries per year
- Health benefits and various other discounts
- Full training provided by certified instructors
- Opportunities for career advancement and professional development



Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Human CommunicationCustomer Support

Other Skills

  • Technical Acumen
  • Problem Solving
  • Teamwork
  • Communication
  • Multitasking
  • Social Skills
Are you interested?

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