Business Intelligence Analyst III, Insurance Claims

Join the dynamic team at Guardian Life as a Business Intelligence Analyst III and be part of a data-driven environment. This role focuses on improving risk management and operational efficiency in our Dental and Disability Claims Operations. Collaborate with BI Consultants, end users, and IT teams to convert data into critical information for sound business decisions. Your insights will be highly accurate, actionable, and reliable, contributing to the education and training of business partners and clients. In this role, you will be responsible for providing leadership with comprehensive information gathering, structured documentation, and the effective presentation of findings to management at all levels.

You will

• Work independently on highly complex, cross-functional, analytical projects, proactively addressing business needs.
• Provide analytical subject matter expertise and recommendations to the Claims & Service organization.
• Participate in workstream planning processes, including inception, technical design, development, testing, and delivery of BI analytics solutions.
• Analyze functional business processes and requirements, contributing to the development of arguments supporting process changes and IT projects.
• Provide design support for the development of business intelligence solutions for Dental and Disability Claims, collaborating closely with business leaders and technical partners.
• Engage in project management estimation processes and develop cases for lean business.
• Explore data to discover patterns, meaningful relationships, anomalies, and trends.
• Perform analysis for a wide range of requests using data in various formats and from multiple platforms.
• Develop standard methodologies for report deployments, ensuring detailed metrics are documented and tracked.
• Align BI technologies with central initiatives, keeping up to date with BI products/tools and business strategies and direction.
• Identify and provide input on new technology opportunities that will impact Enterprise-wide BI systems.

You have

• Bachelor's degree or higher in a quantitative field (Computer Science, Information Systems, Business Management, Finance, etc.), specialized training/certification.
• 3+ years of experience in Business Analysis / Business Intelligence Analysis or related technical fields.
• REQUIRED experience within insurance and/or healthcare organizations, specifically in dental and disability analytics related to Claims & Service.
• Proficiency with databases, SQL, and business intelligence tools (Business Objects, Alteryx, Informatica, etc.).
• Strong working knowledge of Claims & Service business functions, processes, and transactions.
• High level of experience with technology system processes, reporting functions, and methodologies.
• Ability to work effectively with associates across Group Insurance (Finance, Claims, Valuation, Pricing, Underwriting, and more) and with business and IT partners.
• High proficiency with visual analytics and BI tools (Tableau, QuickSight, MS Power BI, etc.).
• Advanced skills in Microsoft Excel.

Location
This is a flexible position requiring 2 days per week in the office, with preference given to candidates within commuting proximity to a Guardian office.

Salary Range

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.  Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.

Health Care

• Choice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits

• Dental plan

• Vision plan

• Health care accounts – flexible spending, health reimbursement, and health savings accounts

• Critical illness insurance

Life and Disability Insurance

• Company-paid Life and Disability insurance plus voluntary supplemental coverage

• Accident insurance

Retirement and Financial

• 401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable

• Complimentary 1:1 financial guidance with a licensed Fidelity representative

Time Off and Remote Work

• Flexible work arrangements (part in-person/part remote)

• Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement

• Personal holidays for colleagues to use in recognition of religious, cultural, or civic days

• Paid parental leave and paid family and medical leave policies

Emotional Well-being and Work-Life

• Emotional well-being, mental health, and work/life resources powered by Spring Health

• Wellness programs, including fitness program and equipment reimbursement

• Child, adult, and elder back-up care support through Bright Horizons

• Adoption assistance

• College planning

• Tuition reimbursement

• Student loan assistance

• Commuter benefits in select metropolitan areas

Equity & Inclusion

Opportunities to build inclusive and meaningful connections through involvement in colleague-led affinity groups:

• Employee Resource Groups:

• Colleague Connection Committees

• Community Involvement Committees

A culture that encourages colleagues to bring their authentic selves to work

• Voluntary self-ID

• Pronunciation and phonetic spelling of names

Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com.

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.