End Date
Friday 20 December 2024Salary Range
£86,964 - £102,310We support flexible working – click here for more information on flexible working options
Flexible Working Options
Hybrid Working, Job ShareJob Description Summary
Lloyds Banking Group is the UK’s leading bank with over 30m customers and its biggest digital bank, with over 18 million active online customers. We’ve placed an ambitious transformation programme and a multi-channel approach to banking at the heart of our strategy to be the best bank for customers, backed by significant investment in our platforms and people over the next three years.Job Description
JOB TITLE: Senior Content Designer
LOCATION(S): London
SALARY: £86,000 - £100,000
HOURS: Full-Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the office.
About this opportunity
We’re looking for someone who can inspire and lead other designers, represent a design team to senior stakeholders, and act as a practising content designer on all types of content.
You’ll lead and be a key part of a design team supporting a core area of focus, so we’re looking for an experienced content designer who can inspire and lead designers of other disciplines to be creative and make good decisions, with excellent abilities in decision-making, critical thinking, coaching, facilitation, communication, and organisation.
As a Senior Content Designer, it’ll be your role to:
Craft engaging, accessible and memorable copy to support outstanding digital customer experiences.
Shape and define overarching content design guidelines and workflows.
Lead on copy, brand personality and tone.
Take ownership of and advocate for content design in an agile environment.
Demonstrate a forensic understanding of customer needs; pouring this insight into irresistible digital experiences.
Play a role in shaping and implementing our design strategy for the product area.
Plan and support research for your journeys and products to better understand our customers and their financial lives
Understand lab design goals and challenges in the context of our business and engineering priorities
Engage with product and engineering leadership to understand objectives and opportunities.
Offer leadership to a team of multi-disciplinary designers to support decision-making, delivery and team culture.
What you'll need
Experience of embedding Content Design as an integral part of the product development process.
A proven history of evolving new practices, through contribution or leadership.
Hands-on evidence of coaching others or line management.
A varied portfolio showcasing how you use your specialism to generate customer-centred outcomes and influence the business.
Experience developing, contributing to and working with design systems.
Experience working with innovative design tools, such as Figma.
The confidence to work across a complex business landscape – ideally, financial services.
A collaborative mindset looking to guide a busy multi-disciplinary team.
The personality to influence and manage stakeholders across product, engineering, risk, legal and branding teams.
About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups.
We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
A generous pension contribution of up to 15%
An annual performance-related bonus
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
30 days’ holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies
Ready to start growing with purpose? Apply today and let’s create something extraordinary together!
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
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