Licensing Relationship Manager

About the Role 

Donegal Insurance Group has an opening for a Licensing Relationship Manager at our Marietta, PA office.  The Licensing Relationship Manager is responsible for managing the business relationship that transpires for agency and producer onboarding and other agency related licensing and support inquiries. They are also responsible for developing opportunities by having a thorough understanding of marketing objectives. This would be a Full-Time position located in our corporate office. 

Responsibilities and Duties

• Primary interface for licensing with agents and producers for agency related activities including but not limited to onboarding of agencies, producers, state appointments, and report access.
• Responsible for reviewing, identifying and administering training for agency relationships.
• Provide personalized attention to enhance the company/agency relationship and support optimum position within the Agency.
• Effectively evaluate agent’s needs and communicate Donegal Companies’ corporate goals, products, rules, rates, and incentives to agents.
• Partners with individual agents, BRMs and licensing staff to respond to agency needs to further business opportunities
• Develop and demonstrate an in-depth knowledge of Salesforce and Sircon/Vertafore to provide guidance to BRM and licensing team members, and responsible for identifying reporting needs.
• Develop a strong command of agency relationships and compensation opportunities to provide recommendations and guidance to BRM and licensing team members as needed.
• Responsible for handle agency concerns and if needed, escalate appropriately.
• Become well versed in state licensing and Donegal contracts to ensure compliance with state law and corporate goals
• Provide timely feedback and recommend process improvement/enhancement opportunities
• Assist with licensing tasks as needed
• Conduct agency audits to ensure compliance with regulatory and Donegal requirements.
• Participate with investigation and response to state regulatory audits.

Qualifications and Skills

• Minimum of 3 years of property & casualty experience with a thorough knowledge of how the independent agency system works
• Bachelors Degree in Marketing, Business Administration, or related field
• Thorough knowledge of Donegal Insurance Group’s customers, competitors, products and services
• Knowledge of current trends and developments in the Property & Casualty Insurance Industry
• Professional demeanor with the ability to build strong business relationships
• Excellent time management skills with the ability to prioritize and handle multiple tasks simultaneously
• Strong analytical skills

To apply, please submit your resume and online application

Competitive Benefits Package

Donegal Insurance Group offers a comprehensive benefits package for all full-time, permanent positions including:

• Medical, Dental, and Vision Coverage: Available to you and your dependents. Coverage begins the first of the month after start date.
• 401(k) with the first 3% matched at 100%: the next 6% is matched at 50%
• Paid Time Off: Paid vacation, sick days, paid holidays, & bereavement days
• Career Development: Including college partnership discounts and industry designation(s) reimbursements

Additional benefits include company-paid basic life insurance; short & long-term disability insurance; employee stock purchase plan; and employee assistance program (EAP). Learn more about our full benefit offerings by visiting our Benefits page.

Who We Are

Donegal Insurance Group provides commercial and personal insurance products through a network of independent agents in 23 states and across several regions of the U.S. In Texas, Colorado, Utah, New Mexico and Arizona, business is conducted under the Mountain States Insurance Group name; and in Michigan, business is conducted under the Michigan Insurance name.

Headquartered in Lancaster County, Pennsylvania, along with four (4) regional offices located in: Athens, GA, Grand Rapids, MI, Albuquerque, NM, and Glen Allen, VA, our steady growth and successes have allowed us to establish a culture of which we're proud. Check out our Glassdoor profile where our rating speaks for itself:

By joining the Donegal family, you would be joining a team of dedicated, hard-working employees, all with a common goal of providing peace of mind to our policyholders and being There when it matters most.™.

Work Arrangement

Donegal Insurance Group has a variety of positions that are either onsite, hybrid, or remote. With each department and position being different, the work arrangement for a specific position will be reviewed with candidates during a initial phone screening. For a fully remote position, the ideal candidate must live within our Donegal footprint (Current approved states for remote work are: AL, AZ, CT, DE, FL, GA, IA, IL, IN, MD, MI, MN, MO, NC, ND, NE, NH, NJ, NM, NY, OH, PA, SC, SD, TN, TX, UT, VA, WI, and, WV. Please note, this list is subject to change without notice.)

E-Verify

Donegal Insurance Group participates in E-Verify in the following states: Alabama, Arizona, Florida, Georgia, Louisiana, Mississippi, Nebraska, North Carolina, South Carolina, Tennessee, and Utah. If you reside in one of the listed states, please review the "Notice of E-Verify Participation" and the "Right to Work Poster" on the links below:

• Notice of E-Verify Participation Poster (English and Spanish)
• Right to Work Poster (English and Spanish)