The Role
As the Fleet Controller, you are responsible for ensuring the effective operation of PUD related activities, predominately pick-ups, and ensure service level DIFOT targets are met in a safe and economical manner.
Key Responsibilities
Manage incoming bookings, ensuring each load is dispatched efficiently and safely.
Coordinate a smooth workflow and monitor each delivery from start to finish
Deliver exceptional service to our valued customers, keeping them informed every step of the way.
Build strong, lasting relationships with drivers and customers alike.
Work closely with the Operations Manager to address any issues promptly.
Maintain a safe environment in line with OH&S and NHVR regulations.
General Responsibilities
Comply with the TGE Group Code of Practice
Comply with the organisation’s policies including – safe working practices, occupational health and safety
Comply with Equal Employment Opportunities workplace requirements / policy
Participate in and actively support service quality and workplace improvement activities
Skills & Experience Required:
Previous experience in transport is highly regarded
Familiarity with Melbourne’s metro area and transport functions.
Exceptional communication skills, both written and verbal, with a polite, friendly phone manner.
Ability to work in a fast-paced environment with a proactive, can-do attitude.
Strong attention to detail and organizational skills.
Knowledge of Dispatch Systems or other freight management software is a bonus.
About Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.
Why TGE
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What we offer
Competitive salary above industry standards
Upskilling, training, mentoring and more to support your career development journey
Fun and practical employee perks and discounts
Flexible work, including work from home
Inclusive parental leave policy that supports all parents & carers
Peer recognition awards acknowledge when you go above and beyond.
An inclusive workplace, works for everyone
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
Our recruitment process
Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other things to note
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.
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