Network Security Engineer I

Is this you? A Network Engineer with experience working in cloud service provider environment that strives for customer excellence and revels in being a part of constant innovation. Do you want to be a part of an innovative team in the cloud space?  If so, then this is the job for you! 

Who are we? So glad you asked! Opti9 is a top hybrid cloud solutions provider. We’re committed to delivering industry-leading solutions to our customers based on their unique business needs. For those looking to the public cloud, we’re an AWS Advanced Consulting Partner and Certified Solution Provider focused on migration, optimization, transformation, and cloud-first application consulting. We also specialize in managed cloud, backup, and disaster recovery.  

We have a fun, casual culture that embraces fresh ideas and innovation. We’re customer-driven and we are looking for authentic and accountable team players to collaborate with us to reach our goals. 

What would you do?  Our Network Security Engineer is a part of a diverse and talented Cloud Networking team that works with a wide range of physical and logical technologies in the Cloud provider space. In this role, you will be tasked with customer-facing projects that involve bringing our infrastructure to the next level while staying competitive in the marketplace. You will push the boundaries on SDN, micro segmentation, logical circuit technologies, data center designs and concepts. Our Network Engineer works across multiple vendors for networking and security products that support our public and private cloud infrastructure. Primarily, you will be focused on doing new customer deployments across our supporting technologies.  

This role also requires excellent interpersonal skills between internal teams and our customers representing the product workload owners and acts as Tier 3 support to the Cloud Ops and NOC teams.  

What are the details?   

Primary Responsibilities: 

• Customer facing projects for firewall and route/switch involving design, diagrams, documentation, implementation 

• Responsible for new customer deployments involving NSX, security configurations, VMware Cloud Director network configurations, etc. 

• Responsible for troubleshooting and solving network connectivity issues, adding/modifying NAT entries and firewall rules and initiating routes to enable connectivity 

• Responsible for managing, maintaining, and improving the Palo Alto, Fortigate, and VMware NSX (V/T) SDN infrastructure supporting customer and infrastructure workloads 

• Regularly maps out and documents customer and infrastructure firewall diagrams to current and accurate versions 

• Responding to emergency situations and performing effective troubleshooting during production outages 

• Reacting to Networking/Security monitoring platform alerting and ensuring adherence to customer and infrastructure SLA uptimes 

• Intermediate level understanding of TCP/IP network protocols, including common application protocols 

• Pro-actively review and maintain client infrastructure residing in the Opti9 environments 

• Cross train in-house to share knowledge and share workload 
   

What do you know?   
Technical Knowledge and Experience:  

• 1-3 years related experience working Fortinet and Palo Alto UTM next gen firewall technologies 

• Experience implementing multi tenancy using VDOMs within FortiOS 

• 1-3 years related experience in deploying firewall VMs and basic navigation of VMware environments 

• Experience with VMware vSphere, NSX-V & NSX-T SDN technologies is a plus 

• VMware Cloud Foundation (VCF) experience is a plus 

• Knowledge of protocols  

• BGP, OSPF, TRUNKS, VLANs, Port-Channel, Static routing, MLAG/vPC 

• Networking topologies and protocols. Examples being VRF, Traffic Shaping / QoS 

• Palo Alto Command line 

• Experience with Python, Ansible, or similar automation technology is a plus 
   

General Knowledge and Experience:  

• Strong interpersonal and customer service skills with the ability to work effectively with both local and remote staff, teammates, and managers 

• Ability to occasionally adjust work schedule to meet business needs (standard is 40-hour week, with occasional after hours and weekend requirements in an on-call fashion) 

• Ability to work in a fast-paced environment, multi-task, change direction, effectively prioritize, and meet deadlines 

• Able to clearly and correctly express complex technical concepts in English, both verbally and in writing 

• Effective in basic documentation and diagram creation for customer and infrastructure needs 

• Working knowledge of data security best practices 

• Strives to grow within the team and personally as an Engineer through education, certs, etc. 

What do you get from us?  

• Unlimited PTO    

• Medical/Dental/Vision Insurance    

• Health Savings Account and Flexible Spending Accounts   

• 401(k) with company match   

• Professional Development Program   

• Casual atmosphere    

• Recognition Programs   

• Group Volunteer Opportunities    

• Healthy Rewards Program    

• Option to be a remote position 

• A great place to spend most of your time!  

Opti9 provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other legally protected characteristic.