At Thorne we make products that matter - ones that make people's lives better. Each day begins with a mission to help others discover and achieve their best health. We count on our team members to challenge and push the boundaries to make that happen. As a Thorne Employee, you’ll be joining a team of more than 750 passionate individuals committed to our cause of providing superior health solutions. This is a remote position.
POSITION SUMMARY: The Sales Manager will be responsible for the day-to-day management of the Inside Sales focused on the MD customer segment. Works with their direct reports to ensure that they are meeting performance and call objectives. They will also work with Sales Leadership to help support selling efforts of Inside Sales Representatives and to work with some designated accounts as assigned. This position will involve coaching Inside Sales Representatives on day-to-day sales activities, selling skills, sales execution, and accessing ongoing training needs.
TRAVEL REQUIREMENTS: Moderate <20%
DIRECT/TOTAL REPORTS: 4+
RESPONSIBILITIES – Satisfactorily performing and/or achieving the following Responsibilities are essential duties of the job.
- Provides overall Leadership for Inside Sales Representatives to ensure a common vision, and that objectives are understood and met.
- Leads the development and execution of sales strategies for direct reports in conjunction with the VP of Sales.
- Leads a high-performance team, developing and strengthening staff and providing ongoing coaching and feedback. Develops teamwork with other departments, communicates goals to the department, sets the pace and is proactive.
- Conducts formal and informal performance assessments of staff, including performance versus expectations and goals, behaviors, and leadership potential, and seek the same for self.
- Manages key operating, performance, and quality metrics to drive optimal results.
- Fosters a positive and engaging environment that encourages teamwork and inspires performance.
- Determines training needs for direct reports and works closely with VP of Sales, Director of Sales Training, and Medical Affairs to address needs.
- Ensures that promotions and sales and marketing campaigns are implemented by Inside Sales Representatives.
- Uses sales reporting tools to determine progress vs goals, access opportunities.
- Understands and be able to coach Inside Sales Representatives in using CRM to log all activity and keep records updated.
- Performs administrative duties, such as preparing sales budgets and reports.
- Builds and leads a highly performing team, secures the best talent, develops, and strengthens staff and future Leaders, and provides ongoing coaching and feedback.
- Conducts formal and informal performance assessments of staff, including performance versus expectations and goals, behaviors, and Leadership potential, and seek the same for self.
- Actively participates in required training, development programs, and electives as suit one’s needs, and supports colleagues, trainers, and management as appropriate with these efforts.
- Promotes the Company’s Mission and Values, including an accountable, innovative, and results-oriented culture that promotes customer service, openness, teamwork, mutual trust, and respect.
EXPERIENCE / COMPETENCIES / PROFICIENCIES – Satisfactorily achieving and/or meeting the following Experience, Competencies, and Proficiencies are essential duties of the job:
- Bachelor’s degree with a minimum of 5+ years of relevant professional experience required. Previous experience in outbound call center, inside sales, or other relevant professional experience required. Demonstrated success in growing sales. Manager experience preferred.
What We Offer:
At Thorne, we offer employees the chance to work with great people on exciting projects, with opportunity for growth. We also provide a full range of benefits for you and your eligible family members, such as:
- Competitive compensation
- 100% company-paid medical, dental, and vision insurance coverage
- Company-paid short- and long-term disability insurance
- Company- paid life insurance
- 401k plan with employer matching contributions up to 4%
- Gym membership reimbursement
- Monthly allowance of Thorne supplements
- Paid time off, volunteer time off and holiday leave
- Training, professional development, and career growth opportunities
- A safe and clean work environment
A little bit more about us.
We are committed to providing personalized health solutions, cutting-edge home health test technology, and superior supplements. To do that, Thorne owns every step of its business, from R&D to product delivery and customer service. Currently, we are:
- The only company with exclusive partnerships with the Mayo Clinic and U.S. Olympic teams.
- The #1 prescribed practitioner brand to 30 to 40-year-olds.
- The #2 most dispensed supplement brand.
- The fastest growing supplement company with sales on Amazon; the #1 practitioner brand; with an average ranking of 4.42 of 5 stars.
THORNE IS AN EQUAL OPPORTUNITY EMPLOYER
Thorne values diversity and we are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, sexual orientation, pregnancy, age, national origin, physical or mental disability, past or present military service, marital status, gender identification or expression, medical condition (including genetic characteristics) or any other protected characteristic as established by law.
