This is a remote position.
Job Summary:
We are seeking a highly motivated individual to join our Marketplace team that focuses on the public-facing aspects of the Affordable Care Act. The ideal candidate must thrive in a dynamic, demanding, and fast-paced environment and perform essential Business Analyst functions. This includes coordinating and communicating with various stakeholder teams to deliver core policy and technology capabilities. This role demands strong consulting skills to effectively collaborate with Business Owners, IT Project Managers, Application Development Organizations (ADOs), and other systems entities to ensure high-quality application enhancements and product delivery.
Duties and Responsibilities:
· Collaborate with stakeholders to gather and analyze business requirements and translate them into functional specifications.
· Facilitate meetings and workshops with cross-functional teams to ensure alignment on project goals and deliverables.
· Conduct data analysis to identify trends, patterns, and insights that inform decision-making and strategic planning.
· Develop and maintain documentation related to project plans, processes, and systems, ensuring clarity and accessibility for all stakeholders.
· Monitor project progress, track milestones, and provide regular updates to stakeholders to ensure timelines are met and risks are addressed promptly.
· Assist in the design and implementation of new processes or systems to improve efficiency and effectiveness.
· Identify and escalate potential issues or challenges to relevant parties and propose solutions to mitigate risks.
· Conduct user acceptance testing (UAT) to ensure deliverables meet specified requirements and quality standards.
· Support training initiatives by creating training materials and conducting sessions for stakeholders as needed.
· Build and maintain strong working relationships with internal and external partners to foster collaboration and increase project success.
· Continuously assess and refine processes to enhance productivity and effectiveness within the team.
· Stay informed about industry trends and best practices to provide insights and recommendations for continuous improvement
Requirements
· Proven experience working independently, collaboratively, creatively, and analytically in a problem-solving environment.
· Ability to identify, communicate, and achieve consensus with stakeholders regarding approaches to manage risks, issues, and outstanding questions.
· Demonstrated ability to develop, communicate, and execute project plans that address client demands while managing deadlines, risks, issues, and the development of end products simultaneously.
· Strong capability to coordinate and communicate effectively with internal and external stakeholders to develop, expand, and strengthen these relationships.
· Experience in requirements gathering and data analysis to identify potential solutions for issues that require cross-team collaboration.
· Excellent communication, organizational, and time management skills.
· Proven ownership of tasks and a drive to successful completion.
· Experience in identifying, tracking, and resolving business and technical issues, along with coordination of product delivery and development/maintenance releases.
· Capability to identify and communicate risks, issues, and dependencies that could impact schedules or stakeholder engagements.
· Experience in planning for and supporting key operational and technical processes.
· Ability to assist in the development of content for internal/external briefings, reports, and documentation, as well as maintain a stakeholder matrix.
· Experience delivering final work products to government clients with minimal peer review.
· Familiarity with Atlassian tools, including JIRA, Slack, and Confluence.
· Experience/knowledge of Project Management, Agile methodologies, and other technical processes (SDLC/waterfall).
· Knowledge of the federally facilitated health insurance marketplace or health insurance eligibility and enrollment is considered a plus.
Minimum Education:
· BA or BS degree in Business Administration, Information Technology, or a related field.
Required Certifications:
· None Required. Agile and/or Project Management certifications preferred.
Other:
· Background Check required
· Clearance/Ability to Obtain Clearance Required
