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Billing Specialist

Remote: 
Full Remote
Contract: 
Full time
Work from: 
United States

Offer summary

Qualifications:

Experience in processing payments, Proficient in accounting software, Strong organizational skills, Clear communication abilities.

Key responsabilities:

  • Generate and distribute billing statements
  • Communicate with employer groups about payments
Independence Pet Group logo
Independence Pet Group Insurance Large https://www.independencepetgroup.com/
1001 - 5000 Employees
About Independence Pet Group
At Independence Pet Group® (IPG), we are dedicated to elevating the world’s understanding of pets and how to care for them. We are uniquely positioned as North America’s third-largest pet insurance organization* and a leading pet adoption software provider to assist pet owners as they make care-related decisions throughout their pet’s life. The portfolio of brands and services that we own and partner with helps us further our mission to strengthen the bond between pets and their people. They include:• 24Pet• AKC Pet Insurance• ASPCA Pet Health Insurance• Chameleon• Figo• Hartville Pet Insurance• Independence American Insurance Company• Pet Cloud• Pethealth• Petkey• PetPartners• PetPlace• PetPoint• Pets Plus Us• Third Party PetOur mission to strengthen the bond between pets and their people is at the core of our company culture and translates into our innovative products and services. Guided by our values of belonging, collaboration, independence, growth, empathy, simplicity, and adventure: We cultivate a sense of Belonging by recognizing team members, making them feel accepted, and celebrating what makes them unique. We encourage Collaboration as we strive to create a natural interdependence between all of our brands, teams, and employees. We celebrate Independence and give a runway to our team members to spread their wings and explore, returning ready to share what they have learned. We recognize that investing in the development of our team members spurs Growth everywhere. We acknowledge that if we lead with Empathy, we’ll build bridges and long-term connections. We strive to cut through the noise and find Simplicity in everything we do. We employ an enterprising mindset, an Adventure that pushes us past our comfort zones and leads us to new realizations.*Based on 2021 NAPHIA premium data.
See more Independence Pet Group offers

Job description

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

 

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. 

  • Generates and distributes premium billing statements.
  • Processes payment files, including application and reconciliation of premium account balances.
  • Tracks premium due dates and late payments and communicates with employer groups.
  • Coordinates and communicates with employer group policyholders, payroll department, internal functional business areas, and/or benefits administration vendors.
  • Updates and maintains records, accounts, and coordinates with finance team to evaluate accounts.
  • Compiles information from multiple systems and maintains knowledge of relevant software programs.
  • Schedules, hosts, and runs meetings to explain premium billing and remittance business rules and related processes.
  • Responds to customer questions.
  • Monitors system performance and overall functionality of software administration systems, and tests new system enhancements.
  • Cross-trains with other internal teams.
  • Performs other duties and responsibilities as assigned.

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

  • Comprehensive full medical, dental and vision Insurance
  • Basic Life Insurance at no cost to the employee
  • Company paid short-term and long-term disability
  • 12 weeks of 100% paid Parental Leave
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSA)
  • Retirement savings plan
  • Personal Paid Time Off
  • Paid holidays and company-wide Wellness Day off
  • Paid time off to volunteer at nonprofit organizations
  • Pet friendly office environment
  • Commuter Benefits
  • Group Pet Insurance
  • On the job training and skills development
  • Employee Assistance Program (EAP)

Required profile

Experience

Industry :
Insurance
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Cash ReconciliationBilling SystemsRecords Management

Other Skills

  • Communication
  • Problem Solving
  • Customer Service
Are you interested?

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