Lead Operational Risk & Internal Control Specialist

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

Job Overview

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The Card & Card Account Management team is a group of highly motivated, self-driven individuals who take great pride in our work culture. This talented team strives to deliver competitive Card Product & Card Account Management capabilities, and product policies that offer seamless and secure payment experiences to meet the evolving needs of our network participants.

In this role, you will work closely with product managers and product owners to ensure all existing products and new product developments align with current compliance requirements by working with Regulatory Change Management, Compliance advisory and Business Risk and Internal Controls team.  You will serve as a primary liaison between product and aforementioned teams as well as act as a champion for supporting & influencing emerging risk procedures like Enterprise Change Management, and RCSA.

What You’ll Do

• Work closely assisting product managers and product owners to ensure all existing and emerging product developments align with current compliance requirements by working with Regulatory Change Management (RCM), Compliance Advisory (CA) and Business Risk and Internal Controls (BRIC) team
• Serve as a primary liaison between Transaction Products and risk and compliance teams and assist PMs and POs.
• Track issues, incidents with action plan owners and report accordingly to product, sales and risk leadership
• Act as a super user for emerging risk procedures like Enterprise Change Management, and RCSA and assist training Transaction Products PMs & POs
• Help management maintain and enhance department or functional units in support of the overall compliance program.
• Collaborate with management to identify compliance issues and corrective action plans and communicate the scope and severity of identified concerns to the applicable level of management.
• Collaborate with management to identify compliance issues and corrective action plans and communicate the scope and severity of identified concerns to the applicable level of management.
• Responsible for developing and enhancing the risk and control environment within the businesses. Works with minimal supervision.
• Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

How You’ll Do It

• · Assist in obtaining and developing content for presentations for committee reporting.

• Support the business in operationalizing legal and regulatory requirements.

• Maintain a high level of awareness and knowledge of regulatory compliance requirements and assist in the identification of compliance risks.

• Manage the activities of the Compliance staff (direct/indirect) and take responsibility for the overall integrity and quality of the work product.

• Collaborate with business partners in the first line of defense regarding compliance risks and controls.

• Create and maintain work product and supporting documentation.

• Communicate results and/or concerns verbally and in writing.

• Ensure compliance issues are brought to the attention of senior compliance professionals.

• Monitor and validate the status of corrective actions taken by business partners to remediate concerns.

• Review and investigate elevated complaints as key Compliance point of contact in areas such as DCC/EOCA, review tracking and trending, and assist business with identification of process improvements to mitigate compliance risks identified by complaint analysis.

• Evaluate, monitor and/or test the adequacy of business processes and practices with respect to risks, controls, and regulatory requirements, and identification of gaps and issues.

• Assist more senior compliance professionals in evaluating the adequacy of business policies, procedures, training and reference materials, system and manual processes, and provides support for research of regulatory requirements.

• Assist Principals, Managers, or Senior Manager in discrete portions of larger projects.

• Works across departments to coordinate initiatives.

• Analyzes risk and operations data. Interpret data for the purpose of supporting key business goals such as risk environment monitoring and risk mitigation.

• Assess processes for risk and control effectiveness. Supports control design process and assess processes for any control gaps or enhancements needed to ensure effectiveness of controls.

• Supports management in preparing presentations and reports

Qualifications You’ll Need
The Basics

• Bachelors Degree in Business Administration and Management, Accounting, Finance or related field
• 4+ years of experience in Audit, Risk, Operations or Related
• In lieu of degree, 6+ years of experience in Audit, Risk, Operations or Related

Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

• Primarily remain in a stationary position.
• Occasionally move about the work environment to complete the major responsibilities of the job.
• Ability to transport physical objects up to 10 pounds (5 kg).
• Primarily performed indoors in an office setting.
• Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.
• Ability to communicate verbally.; Ability to communicate in written form.

Bonus Points If You Have

• Lean, Six Sigma and/or demonstrated process

Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.

#li-cs1 #remote

Application Deadline:

Compensation:

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave

• Paid Time Off

• 401(k) Plan

• Medical, Dental, Vision, & Health Savings Account

• STD, Life, LTD and AD&D

• Recognition Program

• Education Assistance

• Commuter Benefits

• Family Support Programs

• Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com.

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.