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Sales Support Representative

Remote:

Full Remote

Contract:

Full time

Salary:

36 - 57K yearly

Experience:

Junior (1-2 years)

Work from:

United States

Offer summary

Qualifications:

1-2 years of sales/customer service experience, Goal-oriented and self-motivated mindset, Effective verbal and written communication skills, Ability to thrive in a fast-paced environment.

Key responsabilities:

Handle 25-40 inbound customer interactions daily
Consult with customers on product selection
Resolve sales and customer service issues
Maintain required quality and productivity metrics

Ferguson Wholesale Large https://bit.ly/3QqlCEY

10001 Employees

See more Ferguson offers

Job description

Job Posting:

Power Equipment Direct has a unique culture and a tradition of supporting civic, cultural, educational, and environmental activities. The company is committed to the highest standards of ethics, from helping customers select green product solutions to providing a safe and secure workplace environment. Power Equipment Direct is committed to the growth - of their business, their people, and their support of the communities in which they do business.

We are currently seeking the right individual to fill an immediate need for a full-time Sales Support Representative within our Bolingbrook, IL Sales Center. The hours are 8am to 5pm Central, Monday-Friday. This role is approved to be either Remote within the United States or Hybrid for associates in Bolingbrook, IL, in accordance with company policy.

Earn a comprehensive compensation package which includes a competitive base salary starting at $19.00, eligibility to participate in our annual bonus program, and an excellent benefit package.

If you enjoy working in a fun, customer-focused environment where success as a team is promoted, celebrated, and rewarded, this is the opportunity for you!

Responsibilities:

Handle approximately 25-40 inbound phone and electronically interactions per day.
Consult with customers to aid in the appropriate selection of products that meet their needs and secure sales.
Resolve issues and concerns regarding sales and customer service.
Maintain quality, productivity and sales metrics communicated by management.

Qualifications:

Have at least 1-2 years of prior sales, retail, and/or customer service experience, preferably in electrical, plumbing, and/or HVAC (but not required).
Be a goal-oriented, self-motivated individual with an ambition to succeed.
Demonstrate the aptitude to build rapport and trust with their customers.
Communicate effectively both verbally and in writing, conveying professionalism, enthusiasm, and courtesy.
Thrive in a fast-paced, time-sensitive environment by multi-tasking, efficiently utilizing all tools and resources, maintaining exceptional time management and organizational skills.

At Power Equipment Direct, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

#Li-Remote

Pay Range:

Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.

$18.71 - $29.92

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

This role is Bonus or Incentive Plan eligible.

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information