Systems Engineer - Linux

The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We’re united by our culture – a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job – it’s about having the opportunity to become the best version of yourself.

As a Systems Engineer, you’ll be responsible for building, integrating, and troubleshooting Linux infrastructure as well as ensuring the stability, integrity, and efficient operation of the information systems that support the entire portfolio of companies that comprise Rocket Companies. An ideal candidate has a deep understanding of Linux operating systems, an automation-first mentality, learns quickly and thinks outside the box with familiar and unfamiliar technologies.

About the Role

A team member in this role will be part of our Platform Engineering team, helping drive vision and strategy for the Linux platform as well as managing day-to-day operations. A typical day could include:

• Troubleshooting a connection between a database and a web server
• Building and deploying playbooks for common infrastructure patterns and standards.
• Setting/championing standards for things like alerting, vulnerability management, and a variety of other activities related to the configuration and health of the operating system.

While Linux is the primary focus of this role, a team member in this position can work on a wide variety of other operating systems and infrastructure technology depending on the needs of the business and their own desires.

Core Responsibilities

• Collaborate with application teams and other infrastructure engineers to build, maintain, and troubleshoot infrastructure in our private and public clouds using a wide array of proprietary and open-source technologies.
• Install, support, and configure systems or applications that make our team members productive.
• Partner with the business and other technology teams to develop, champion, and support new technologies.
• Develop automation to handle complex, time-consuming workflows and processes.
• Write documentation and record knowledge of systems that the team supports.
• Participate in an on-call rotation.

About You

Minimum Qualifications 

• Deep knowledge of Linux-based operating systems (Red Hat Enterprise Linux, CentOS, Rocky, Alma, SUSE, Ubuntu, Debian).
  • Configuration and management
  • Security
  • Performance tuning/monitoring
  • Troubleshooting.
• Firm grasp of Ansible and/or Bash (preferred) or another configuration/scripting/programming language like Python, Terraform, PowerShell, C#/.NET, etc.
• Thorough understanding of computer networking (DHCP, DNS, HTTP, TCP/UDP, IPv4/IPv6, OSI model) and load balancing.
• Understands physical hardware and infrastructure architecture in a data center environment.
• Understands client-server architecture with relation to web/app servers, databases, load balancers, and other infrastructure platforms.

Preferred Qualifications  

• Experience working in Amazon Web Services (AWS), Azure, or Google Cloud Platform (GCP).
• Prior experience working in a customer-facing role and/or helpdesk.
• Working knowledge of any of the following: VMware, Redis and/or other caching technologies, Splunk, Azure DevOps, Active Directory, PowerBI, Dynatrace, ServiceNow, or PagerDuty.
• Knowledge of agile development and delivery processes.
• Experience working with a continuous integration/continuous deployment (CI/CD) platform like CircleCI, Jenkins, Octopus Deploy, or GitHub Actions. Alternatively, experience with a job scheduling/orchestration platform like Rundeck or Tidal.
• Working knowledge of other operating systems and platforms like Windows Server.

What You’ll Get

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks.

About Us

RKT Holdings is a centralized hub that delivers thoughtful and innovative solutions for Rocket Companies®. We’re a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We’re insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.

This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the Company at any time.  Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law.  The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws.  Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, The Pulse, at Careers@myrocketcareer.com.

Colorado, New York City, Jersey City, California, D.C and Washington Candidates Only. The salary range for this position is seventy thousand dollars to one hundred forty-seven thousand five hundred dollars. The position may also be eligible for an annual bonus and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid-time off.  More information regarding these benefits and others can be found here.  The information regarding compensation and other benefits included in this paragraph is only an estimate and is subject to revision from time to time as the Company, in its sole and exclusive discretion, deems appropriate. The Company may determine during its review of the proposed compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position.

Los Angeles County Candidates Only. Qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the California Fair Chance Act.

The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at Careers@myrocketcareer.com.