Claims Adjuster

Who we are:

Nirvana is on a mission to modernize commercial insurance and enable a safer world. Our technology platform delivers modern insurance & risk management to not only help our customers protect their businesses, but actually improve safety for everyone.

To start, we’re transforming the legacy, $750B+ commercial insurance industry through cutting-edge predictive models using real-time IoT data (~50B connected devices by 2030), automation to deliver instantaneous quotes & faster underwriting, & proactive, and data-driven insights to help customers prevent accidents.

Backed by top-tier VCs including General Catalyst & Lightspeed Ventures, Nirvana became the fastest insurtech EVER to launch in Jan 2022 and crossed >$10M run rate in under 6 months, more than 2x faster than best-in-class insurtechs. Our leadership team has helped scale multi-billion dollar companies from scratch including Samsara, Rubrik, Acko & Flexport, and includes industry veterans from Hiscox, AIG, The Hartford & RLI.

About the role

We’re looking for a Claim Adjuster who is excited about a unique opportunity to help build modern commercial insurance from the ground up!

In this role, you will play a critical role in driving Nirvana’s world class claims organization by auditing and driving claim success through a third party claims administrator. 

What you’ll do

• Continuously exhibit and uphold the core values of Nirvana 

• Review coverage and damage analysis completed by the TPA 

• Review and provide input, as needed, on liability decisions and recovery opportunities

• Collaborate with the Director of Claims on severity losses, reserve adjustments and claim evaluations 

• Provide recommendations on settlement negotiations and litigation management 

• Utilize data available to drive focus on claim trends

• Collaborate effectively across all lines of business

• Handle special projects or additional duties assigned related to your role as an individual contributor of the claims organization 

About you

• 4+ years of experience in claim adjudication with a strong preference for experience in commercial auto and/or transportation

• Active adjusters license in home or designated home state

• Clear track record of over-achieving targets

• Strong communication skills, both written and oral

• Bias-to-action - you’re not afraid to get your hands dirty and stretch yourself

• Owner mentality - take accountability for your actions and results

• Prior experience in a fast paced, high growth environment

• Ability to successfully navigate in areas of gray 

• Strong collaborator with team members based across the country and the world 

• College degree or equivalent experience

Benefits

• Competitive salary

• Medical, dental & vision insurance

• 401k with company match

• Unlimited PTO

• Work from home friendly

• #LI-Remote