Software Engineering Manager

Position Summary:

Manage the chapters of Software Engineers whose role is to efficiently design and implement software solutions for the transportation industry. Work closely with Product and Technology stakeholders to take an active leadership role in driving iterative improvements in the software development methodologies that contribute to successful product value delivery.

Essential Job Functions:

The successful candidate will receive direction from the executive team and be involved with aligning development teams to achieve goals of the company.

• Balance partner focus and skill sets across multiple projects and various locations to ensure on-time and high-quality delivery of projects.
• Be an agile champion by guiding an iterative approach through investable stories.
• Work closely with Product partners, as well as other cross functional partners to plan sprints, releases, and development activities.
• Track and report progress of the projects against key milestones.
• Keep stakeholders updated throughout the development cycle and act as a liaison with relevant parties, including the project management office, quality assurance, other development teams, production support, infrastructure support, etc. to facilitate the release process.
• Provide coaching, mentoring, and support to direct reports for both technical and non-technical issues to ensure growth and productivity among team members.
• Manage partner availability, knowledge transfer, training, and allocations among development teams; review and approve billing and time-off requests where applicable.
• Lead root-cause analysis efforts, communicate options for resolution, and provide recommendations to customer-facing technology problems in a timely manner.
• Manage remote teams; build “one team in multiple locations” culture.
• Establish and communicate knowledge of application development best practices.
• Maintain knowledge of new technologies and industry best practices; engage team resources to utilize best practices.
• Be a champion of engineering and operational excellence: establish and maintain growth and improvement goals for the team and individual team members.
• Show strong business and technical judgment that will accelerate time to market of releases while incrementally moving our products and services toward our long-term vision.
• Other duties as assigned.

Position Requirements:

• BS in Computer Science, Computer Engineering or related discipline with minimum of 8 years of related experience
• A minimum of 3 years of experience managing software engineers.
• Passionate about building a strong software engineering team with the skills necessary to rapidly produce high quality applications.
• Experience balancing priorities among a team responsible for production support and new development; sense of priority and urgency.
• Demonstrated Agile experience
• Demonstrated ability to influence and motivate team members working in multiple locations.
• Demonstrated expertise in building, debugging, and maintaining mission critical applications that drive the business.
• Expert level knowledge and practice using at least 3 of the following technologies: Event Driven design, Enterprise Message Bus framework (Kafka, Rabbit MQ, Azure Event Hub), Kubernetes, Angular, GIT/GitLab, .NET Core, Serverless frameworks (AWS Lamba, Azure Functions) Salesforce, Mobile development (Swift/Kotlin/Flutter), SQL or NoSQL database.