About SonderMind
At SonderMind, we know that therapy works. SonderMind provides accessible, personalized mental healthcare that produces high-quality outcomes for patients. SonderMind's individualized approach to care starts with using innovative technology to help people not just find a therapist, but find the right, in-network therapist for them, should they choose to use their insurance. From there, SonderMind's clinicians are committed to delivering best-in-class care to all patients by focusing on high-quality clinical outcomes. To enable our clinicians to thrive, SonderMind defines care expectations while providing tools such as clinical note-taking, secure telehealth capabilities, outcome measurement, messaging, and direct booking.
To follow the latest SonderMind news, get to know our clients, and learn about what it’s like to work at SonderMind, you can follow us on Instagram, Linkedin, and Twitter.
About the Role
As the Clinical Education Program Manager, you will have ownership of all educational programming designed and developed to drive clinical outcomes. You will be responsible for identifying target audiences, developing project plans and content, monitoring and tracking KPIs, and working across departments and with company leaders to ensure success. You will join a team of clinically-minded professionals whose focus it is to execute SonderMind’s clinical strategy as we continue to improve access and utilization of therapy services.
Success looks like
- Get up-to-speed on departmental objectives and in-flight initiatives, understand how clinical-owned initiatives interface cross-functionally with other departments and stakeholders.
- Take ownership clinical education programming and LMS management
- Identify new opportunities for testing innovative and impactful clinical education programming that leads to improved outcomes. Design and execute programming, monitor impact.
- Maintain partnerships with external experts to deliver ongoing consultation and education for providers
- Maintain existing CE certification and ensure ongoing compliance with all requirements
What you'll do
- Supporting Quality Assurance: Develop provider education and training on best clinical practices that drive improved client outcomes. Measure engagement and outcomes to determine the right content at the right time leading to highest impact and provider behavior change.
- Driving Innovations: As SonderMind continues to expand our innovative offerings supporting measurement-based care, providers will need education on integrating data into their clinical decision making. This role is responsible for assessing clinical education needs and gaps, developing educational content to meet these needs, and executing on the delivery of content.
- Internal Clinical Education: On an as needed basis, provide clinical education or training for cross functional departments, including provider and client-facing teams, to support execution of the clinical strategy. Review client and provider-facing content for clinical accuracy.
- Disseminating Practice-Research Network insights: Own the execution of the dissemination of ongoing research insights surfaced from our Practice-Research Network, that leads to practical provider behavior change.
- Provider Support: Assist with identification, monitoring, and supporting of providers to leverage evidence based practices and deliver high quality care.
Who you are
- Experience managing Learning Management Systems
- Master’s degree in social work, psychology, counseling, or relevant field
- 5+ years clinical experience as a licensed therapist
- Experience coaching others on clinical best practices
Preferred Experience
- Healthcare technology experience
- Clinical supervisory experience
Our Benefits
The anticipated salary range for this role will be $72,000-90,000 per year.
As leaders in redesigning behavioral health, we walk the walk with our employees' benefits. We want the experience of working at SonderMind to accelerate people’s careers and enrich their lives, so we focus on meeting SonderMinders wherever they are and supporting them in all facets of their lives and work.
Our benefits include:
- A commitment to fostering flexible hybrid work
- A generous PTO policy with a minimum of three weeks off per year
- Free therapy coverage benefits to ensure our employees have access to the care they need (must be enrolled in our medical plans to participate)
- Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA ($1,100 company contribution) and FSA options
- Employer-paid short-term, long-term disability, life & AD&D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to seven (7) weeks of short-term disability leave (after the required waiting period) should you need to use it.
- Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in addition which allows between 8-16 weeks of paid leave)
- 401K retirement plan with 100% matching which immediately vests on up to 4% of base salary
- Travel to Denver 1x a year for annual Shift gathering
- Fourteen (14) company holidays
- Company Shutdown between Christmas and New Years
- Supplemental life insurance, pet insurance coverage, commuter benefits and more!
Application Deadline
This position will be an ongoing recruitment process and will be open until filled.
Equal Opportunity
SonderMind does not discriminate in employment opportunities or practices based on race, color, creed, sex, gender, gender identity or expression, pregnancy, childbirth or related medical conditions, religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.
