About Fluence: Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visit fluenceenergy.com.
OUR CULTURE AND VALUES
We are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed.
We are Leading
Fluence currently has thousands of MW of energy storage projects operated or awarded worldwide in addition to the thousands of MW of projects managed by our trading platform—and we are growing every day.
We are Responsible
Fluence is defined by its unwavering commitment to safety, quality, and integrity.
We are Agile
We achieve our goals and meet our customer’s needs by cultivating curiosity, adaptability, and self-reflection in our teams.
We are Fun
We value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all.
Position Title: BESS Technical Trainer
The Battery Energy Storage System (BESS) Technical Trainer is responsible for designing, developing, and delivering specialised training programs for the design, operation, maintenance, and troubleshooting of BESS technologies. The role is critical for ensuring that customers, technical teams, and operations & maintenance personnel have the necessary skills to safely and effectively design, maintain, and manage BESS.
The Technical Trainer requires a deep understanding of electrical power conversion, and controls systems, ideally with experience in BESS. Excellent communication and organisational skills, attention to detail, and the ability to collaborate effectively with both internal and customer teams are essential for success in this role.
If you have a strong background in electrical power conversion engineering, particularly in Battery Energy Storage Systems (BESS) or within the utility power industry, this could be an excellent opportunity to transition into a rewarding training role. We’re looking for someone with the technical expertise and industry experience to guide and develop others, making a meaningful impact by sharing your knowledge and skills. You’ll also need to be confident and comfortable delivering training, whether in a classroom setting or one-on-one.
ResponsibilitiesInternalDesign and develop comprehensive technical training programs according to organisational requirements, including presentations, manuals, and assessments.Work closely with the Operations Improvement Team, HR, and Functional Leads in developing a Skills and Competency Matrix for Personnel.Create both in-person and online training modules in various formats (classroom, virtual, one-on-one) to cater to different learning styles, needs, and outcomes.Maintain records of participant progress and certifications.Continuously update training materials to reflect feedback from sites plus the latest advancements in process, technology, and industry standards to improve overall program outcomes.Foster a positive and inclusive learning environment that encourages professional growth, feedback, and continuous improvement.
Additionally ExternalDesign and develop comprehensive technical training programs according to contractual requirements.Instruct technical teams on BESS control systems, power conversion systems, and energy management systems.Emphasize safe handling, operation, and emergency response procedures related to BESS installations, including fire safety and electrical safety.Work closely with customers to understand their goals and challenges, tailoring solutions to meet their future specific training or service requirements.Upselling and Cross-Selling: Identify opportunities to upsell or cross-sell additional products or services that can benefit the customer.What You Will Bring to FluenceBachelor’s degree in a relevant technical field or extensive equivalent work experience.Proven experience as a Technical Trainer, Customer Success Manager, or similar role, with /or at least 10-15 years of electrical engineering background in power conversion, substations, or control systems, ideally with experience in Battery Energy Storage Systems (BESS).Ability to simplify complex technical concepts for diverse audiences, including technical teams, customers, and operations staff.Exceptional presentation and delivery skills, with confidence in both classroom and one-on-one training environments.High level of patience, empathy, and the ability to foster a positive learning environment.Advanced digital technology skills in order to transition easily into a training role, which will encompass e-learning, mobile training, and other digital platforms (if you do not have actual training experience).Permanent Australian work rights (unrestricted)Professional Certifications (desired)Training Qualifications such as CTT+ (Certified Technical Trainer) would be an advantage.LanguagesFluent in English required.Why join Fluence? We offer a range of benefits to support your well-being and work-life balance:Access to an Employee Assistance Program (EAP) for personal and professional supportFlexible working arrangements, including hybrid work optionsGenerous Paid Parental Leave Home office allowance Mobile phone allowanceOpportunities for performance-based bonus schemesA collaborative and innovative work environment designed to help you thriveFluence IS AN EQUAL OPPORTUNITY EMPLOYER
At Fluence, we value diverse perspectives and experiences that bring fresh ideas and creativity to our team. Research shows that women and individuals from underrepresented backgrounds may hesitate to apply for a role if they don’t meet 100% of the requirements. If this role excites you, we strongly encourage you to apply—you could be just the right addition to our team!
We strongly encourage Aboriginal and Torres Strait Islander peoples to apply, as we are committed to building a diverse and inclusive workplace that celebrates and respects First Nations cultures, knowledge, and perspectives.
Questions? Message your Talent Acquisition Partner Directly: Julie Nicholas
Fluence IS AN EQUAL OPPORTUNITY EMPLOYER and fully subscribes to the principles of Equal Employment Opportunity to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, marital or familial status.
