Job Summary:
Reporting to the VP of Human Resources, the HR Generalist is a customer-centered role supporting all levels of employees within our organization. The HR Generalist will support all HR activities to include: the Human Resources Information Systems (HRIS) UKG Ready, new employee orientation, compliance efforts, and the talent review and compensation process. The HR Generalist will be an active member of the overall HR team and will provide support for all on-going HR projects and initiatives. You will foster a workplace culture that exceeds employee expectations and embraces a continuous improvement mindset.

Duties/Responsibilities:

Ensure compliance with employment laws and regulations.
Overseeing the day-to-day administration/reconciliation of benefits and retirement programs, such as medical, dental, vision, life insurance, disability, and 401(k) plans.
Provides support in compliance areas of human resources including but not limited to employee relations, job evaluation, compensation management, benefits administration, training, AA/EEO, leave management and ADA.
Conduct investigations into employee complaints, providing recommendations for resolution. Partner with the VP of HR as appropriate for all complex employee relations issues.
Facilitate the onboarding process for new hires, ensuring a seamless integration by creating immersion plans, drafting new hire announcements, and completing other new hire tasks.
Partner with the VP of HR to support the performance management process providing guidance to managers and employees on performance expectations and development opportunities.
Generate HR reports and analytics such as headcount reports, performance reports and more.
Coach and counsel employees, front line leaders and managers on employee relation matters, performance management and conflict resolution.
Utilize an empathetic approach to understanding employee concerns, answer questions and help employees through organizational change.
Partner with the Director of Employee Engagement as needed to deliver and support employee engagement programs

Experience/Education

Bachelor’s degree in human resources, business or similar, or equivalent work experience.
2+ years of progressive HR experience supporting multiple functions required.
Strong proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
String proficiency in Microsoft Teams, Outlook, and SharePoint
Savvy using HRIS systems and data metrics to guide decisions.
UKG Ready experience a plus.
Demonstrated ability to effectively partner with all levels of the organization to drive communication and change management.
Knowledge of state and federal employment law.
Understanding of the unique challenges and requirements of HR in a corporate setting.
Ability to solve problems and analyze situations to identify potential issues and propose solutions to mitigate risks.

Competencies:

Maintains highest level of integrity, ethics, discretion, and confidentiality.
Outstanding verbal, written and presentation communication skills
Relationship management and demonstrated ability to establish trust and credibility with designated employee group(s)
Flexibility and adaptability to changing priorities and projects
Strong collaboration skills and ability to project manage within the larger Courser organization
Data-driven, analytical mindset

Physical Requirements:
While performing the duties of this job, the employee is frequently required to walk, talk, and/or hear. The employee is occasionally required to stand, sit, and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:
Work in the office environment. May occasionally be required to perform job duties outside the typical office setting. May occasionally need to travel (15%) by plane to other work locations in the US.

Courser is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Courser will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.

HR Generalist

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