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Remote Collections Specialist

Remote: 
Full Remote
Contract: 
Full time
Salary: 
33 - 33K yearly
Work from: 
South Carolina (USA), United States

Offer summary

Qualifications:

Detail-oriented with strong customer service skills., Experience in fast-paced environments., Ability to communicate effectively., Familiarity with account resolution processes..

Key responsabilities:

  • Provide exceptional customer service to patients.
  • Assist with account resolution and payment arrangements.
BCA Financial Services, Inc. logo
BCA Financial Services, Inc. Financial Services SME http://www.bcafs.com
51 - 200 Employees
About BCA Financial Services, Inc.
Who We Are Over seventy-five years ago, BCA’s founding fathers laid the strong foundation for which BCA would continue to grow. They formed a culture of family values and corporate identity that the current owners continue to build upon today. Since day one, we have collected compassionately and with a customer-centric approach which has contributed to our reputation of a successful organization and reliable partner. Earning the absolute trust of our clients and their consumers, and providing them with exceptional service are our guiding principles and the compass that guides our business decisions. What We Do We give our clients the peace of mind, security, and infrastructure you would expect from a larger organization but offer the flexibility and personalized service you would expect from a boutique business model. We pride ourselves on our ability to design solutions that are built around our clients’ unique business and customer service goals. Our extensive knowledge of the accounts receivable management industry, significant consumer insight, and creative approach to revenue recovery allows us to be a strategic partner, focused on our clients’ goals. How We Do It We consistently meet client satisfaction and revenue recovery goals by combining decades of experience with emerging technology, a culture of innovation, and unique workflow strategies tailored to fit our clients’ needs and the needs of their consumers. Our partners maintain a comfort level knowing that we are compliant with all necessary security requirements, state and federal regulations, and industry standards for maximum revenue recoveries.
See more BCA Financial Services, Inc. offers

Job description

REMOTE POSITION - Actively Hiring ($17 per hour with monthly bonus opportunities)
LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE

BCA Financial Services, Inc. is seeking detail-oriented full-time Collection Specialists. If you thrive in a fast-paced environment, where you can be solution driven, provide exceptional customer service, all while being rewarded and recognized for your hard work and performance, apply today!

Compensation & Benefits we offer:

  • $17/HR with monthly bonus opportunities
  • Monday through Friday schedule
  • Medical, GAP, Dental, Vision, and Voluntary Life insurance
  • 401k with a company match
  • Paid time off and Paid holidays 
The Collections Specialist will:
  • Provide exceptional customer service to our client’s patients while accurately recording their information.
  • Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements.
  • Handle high volumes of inbound and outbound calls.
  • Work with various computer programs and will be responsible for meeting individual metrics. 
Work from home requirements:
  • Have a quiet and private workspace.
  • High speed internet with the ability to hardwire via ethernet from cable modem to your PC. Must be a sufficient speed to support video/web/audio and voice-over-IP (VoIP) (at least 20mbs download and 10mbs upload). Wi-Fi and hotspots are not supported.
  • You must meet all the technical requirements prior to the first day of training.
  • You must live in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA.
  • We will provide you with the equipment needed to be successful.

BCA Financial Services, Inc. is an Equal Opportunity Employer

Keyword Search: customer service, healthcare, now hiring, customer support, credit, collections, accounts receivable, A/R, AR, billing, bill collector, billing clerk, remote collections clerk, patient account, medical, revenue cycle, patient financial, sales, medical billing, medical office, medical front desk, call center, call center representative, remote call center, customer service jobs, contact center, customer service, remote medical call center representative, remote work, virtual call center, work from home, remote work from home, patient account representative, patient customer service, customer service, medical collections, patient financial representative, healthcare collections, virtual collections rep, virtual patient representative, virtual collections.

Required profile

Experience

Industry :
Financial Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

BillingAccounts ReceivableComputer ProgrammingAccount ManagementPayment Plan AgreementsMedical BillingRevenue Cycle Management

Other Skills

  • Collections
  • Customer Service
  • Detail Oriented
  • Solutions Focused
Are you interested?

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