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Admin Assistant (Voice) - Insurance Brokerage (ZR_18118_JOB)

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Australia

Offer summary

Qualifications:

2-3 years of administrative experience, Background in the insurance industry is valued, Proficient in Microsoft Office suite, Strong written and verbal communication skills.

Key responsabilities:

Master EasyLinks insurance management system
Handle crucial paperwork and payment processing
Manage incoming communications professionally
Collaborate with remote agents for support
Maintain accurate client and policy records
Identify process improvements and solutions

BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/

501 - 1000 Employees

See more BruntWork offers

Job description

This is a remote position.

Job Highlights:

Contract: Independent Contractor
Monday to Friday, 9:00 AM to 6:00 PM Eastern Time (9:00 PM to 6:00 AM PHT)

Client Timezone: Eastern Time

Client Overview

Join a thriving independent insurance agency based in sunny Florida! Our client is a dynamic, growth-oriented firm that values efficiency, accuracy, and exceptional customer service. With a team of dedicated remote agents, we’re revolutionizing the insurance industry through personalized solutions and cutting-edge technology.

Job Description

Embark on an exciting career as an Administrative Assistant in the fast-paced world of insurance! This role offers a unique opportunity to be the backbone of our operations, supporting a team of skilled agents while developing your expertise in the industry. You’ll utilize state-of-the-art insurance management systems and hone your skills in data entry, client communication, and office administration. If you’re detail-oriented, tech-savvy, and eager to make a significant impact, this position provides the perfect launchpad for your career growth.

Responsibilities

Master EasyLinks insurance management system to efficiently process client information and policy details
Handle crucial paperwork, including accord forms and payment processing, ensuring accuracy and timeliness
Manage incoming communications, routing calls and responding to emails with professionalism and care
Collaborate with remote agents, providing vital administrative support to enhance team productivity
Maintain impeccable records, guaranteeing all client and policy information is up-to-date and easily accessible
Contribute to the agency’s growth by identifying process improvements and suggesting innovative solutions

Requirements

2-3 years of administrative experience, with insurance industry background highly valued
Proficiency in Microsoft Office suite, particularly Outlook and Word
Strong verbal and written communication skills, with the ability to interact professionally with clients and team members
Exceptional attention to detail and commitment to maintaining high accuracy in data entry and documentation
Self-motivated with a proactive approach to problem-solving and the ability to work autonomously
Quick learner with the capacity to adapt to new systems and technologies
Reliable internet connection and comfortable working in a remote environment
Flexibility to occasionally adjust working hours to accommodate team needs

Benefits

HMO Coverage for eligible locations

Independent Contractor Perks:

Permanent work from home
Immediate hiring
Steady freelance job

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

ZR_18118_JOB