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Assistant, Customer Service(Bilingual)(Casual)

extra holidays - fully flexible
Remote: 
Hybrid
Contract: 
Work from: 
Moncton (CA)

Offer summary

Qualifications:

Certificate in office administration or equivalent experience, At least one year of related experience, Basic administration skills, None.

Key responsabilities:

  • Respond to inquiries in person and over the phone
  • Maintain customer records and manage correspondence
FCC / FAC logo
FCC / FAC Financial Services Large https://www.fcc-fac.ca/

Job description

Worker Type:

Casual

Language(s) Required:

English, French

Term Duration (in months):

Customer service skills a must
Greet everyone with a warm smile and friendly reception. Use your organizational, word processing and computer skills to prepare documentation, maintain filing systems and manage correspondence. We’re looking for someone to help us occasionally when coverage is needed in the office. These works shifts will be infrequent on an as-needed basis. This position is designated bilingual (English and French), and the successful candidate must be able to communicate in both of Canada’s official languages.

What you’ll do:

  • Respond to inquiries in person and over the phone
  • Maintain customer records by updating and recording account information
  • Process incoming and outgoing mail, order office supplies and schedule appointments
  • Accept customer payments, handle receipts and complete daily bank deposits

What we’re looking for:

  • Customer-focused with strong teamwork and people skills
  • A friendly attitude that connects with customers
  • Organized and detailed multi-tasker
  • Able to deal with change, make decisions and solve problems

What you’ll need:

  • A certificate in office administration or at least one year of related experience (or equivalent combination of education and experience)
  • Basic administration skills
  • A love for agriculture

Required profile

Experience

Industry :
Financial Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Teamwork
  • Adaptability
  • Problem Solving
  • Social Skills

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