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CRM Platform Administrator

Remote: 
Full Remote
Contract: 
Salary: 
24 - 24K yearly
Work from: 

Offer summary

Qualifications:

Graduate degree in computers or business discipline, Experience with CRM configurations and administration, Ability to perform data queries and reporting, Understanding of Microsoft licensing and CRM data architecture.

Key responsabilities:

  • Maintain, upgrade, and configure the CRM platform
  • Manage onboarding, support, training, and offboarding of users
  • Monitor usage, security, and performance reports
  • Participate in testing and evaluating new programs
Convatec logo
Convatec XLarge http://www.convatecgroup.com
5001 - 10000 Employees
See more Convatec offers

Job description

Pioneering trusted medical solutions to improve the lives we touch: Unomedical s.r.o. is a member of Convatec which is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec’s revenues in 2023 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit http://www.convatecgroup.com


Place of work: Slovakia (Remote)
Wage (gross) and other rewards: minimum 2.000€ / monthly (depending on experiences and quality of the candidate) + annual global incentive plan-bonus and other benefits in compliance with social benefit program of the company
Contract type: Full-time
Start date: By agreement

Job Summary 

 

Working within the strategic framework set-out by the Director of Digital Development and Operations, the CRM Application Administrator will play a leading role in Convatec’s drive to provide a World-Class Customer Experience through Digital Channels.   

 

Duties and Responsibilities  

 

  • Responsible to maintening, upgrading and confifuring the platform, 

  • Managing the onboarding, support, training and offboarding of application users, 

  • Monitors and create report for various aspect of the platform  such as usage, security and performance, 

  • Manage and run data queries, 

  • Attending to Agile Ceremonies, 

  • Participate in testing and evaluating new programs,  

  • Working closely with other members of the cross functional team,  

  • Determining operational practicality 

  • Maintaining application documentation. 

 

Skills & Experiences required. 

  • Must have done Admin work related to configuration of below.  

  • Security roles 

  • Setting up CRM instances 

  • Managing audit logs 

  • Monitor capacity 

  • Investigate slow running plugins or workflows 

  • Backup and restore CRM databases 

  • Must be able to setup and configure CRM Apps from scratch including setting up languages, email templates, outlook configuration. 

  • Must be able to install a solution into CRM system and also perform solution checks. 

  • Ability to understand how Microsoft licenses work.  

  • Understand CRM data verse architecture.  

Person Profile: 

 Must have 
 

  • Excellent analytical, problem-solving, and communication skills,  

  • Able to communicate and collaborate effectively with all members in a manner that engages all stakeholder groups  

  • Good knowledge of Agile methodology and principles by regularly learning it  

  • Working knowledge of Software Development Lifecycle 

  • Graduate degree in computers or business discipline  

  • Consultative approach with blend of pragmatism and assertiveness,  

  • Fluency in English,  

 

Nice to have: 

  • Excellent analytical, problem-solving, and communication skills,  

  • Able to communicate and collaborate effectively with all members in a manner that engages all stakeholder groups  

  • Good knowledge of Agile methodology and principles by regularly learning it  

  • Working knowledge of Software Development Lifecycle,  

  • Graduate degree in computers or business discipline  

  • Consultative approach with blend of pragmatism and assertiveness,  

  • Fluency in English 

Note: Please send your CV only in English language.

Employee perks, benefits:

  • Annual global incentive plan-bonus
  • Large corporation with representation and manufacturing plants in the world
  • Stable employer in Slovakia, Košice region
  • Corporate culture – Underpinning everything we do are our values:
  • - Improve care
  • - Deliver results
  • - Grow together
  • - Own it
  • - Do what´s right
  • Introduction program according to company standards
  • Development trainings
  • Career opportunities for internal employees
  • Referral bonus system
  • Recognition program
  • Supplementary pension plan after the trial period with the employer's contribution
  • Social fund (various support and perks for employees)

Our products make a big difference every day. So will your contribution. The work you do will mean more, because it’ll make things better for your team, our business or our customers’ lives. It’ll inspire you to deliver to your very best. And we’ll be right behind you when you do.

This is a challenge more worthwhile.

This is work that’ll move you.

#LI-CB1

#LI-Remote

Company:

Unomedical s.r.o. (member of the global company Convatec)
Priemyselný park 3 
071 01 Michalovce, Slovakia

Email: job-slovakia@convatec.com
convatec.sk | convatecgroup.com | careers.convatec.com

Beware of scams online or from individuals claiming to represent ConvaTec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official ConvaTec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at ConvaTec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at careers@convatec.com.

Dajte si pozor na podvody online alebo od jednotlivcov, ktorí tvrdia, že zastupujú spoločnosť ConvaTec

Pred akoukoľvek ponukou práce, sa vyžaduje formálny náborový process, pre všetky naše pracovné príležitosti.

To bude zahŕňať, pracovný pohovor potvrdený oficiálnou e-mailovou adresou spoločnosti ConvaTec.

Ak Vás osloví podozrivý kontakt cez sociálne médiá, textovú správu, e-mail, alebo telefonát, o nábore v spoločnosti ConvaTec, nezverejňujte žiadne osobné údaje, ani neplaťte žiadne poplatky.

Ak si nie ste istí, kontaktujte nás na adrese careers@convatec.com.

Equal opportunities

ConvaTec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Rovnaké príležitosti

ConvaTec poskytuje rovnaké pracovné príležitosti, pre všetkých súčasných zamestnancov a uchádzačov o zamestnanie. Táto politika znamená, že nikto nebude diskriminovaný z dôvodu rasy, náboženstva, vierovyznania, farby pleti, národnostného pôvodu, národnosti, občianstva, pôvodu, pohlavia, veku, rodinného stavu, fyzického alebo mentálneho postihnutia, citovej, alebo sexuálnej orientácie, rodovej identity, vojenského statusu, alebo statusu veterána, genetických predisponujúcich vlastnosti, alebo z akéhokoľvek iného dôvodu, zakázaným zákonom.

Notice to Agency and Search Firm Representatives

ConvaTec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any ConvaTec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of ConvaTec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Upozornenie pre zástupcov agentúr a vyhľadávacích spoločností

Spoločnosť ConvaTec neprijíma nevyžiadané životopisy od agentúr a/alebo vyhľadávacích spoločností pre túto pracovnú ponuku. Životopisy predložené akémukoľvek zamestnancovi spoločnosti ConvaTec, treťou stranou, ako sú agentúry a/alebo vyhľadávacie spoločnosti, bez platnej písomnej a podpísanej zmluvy o vyhľadávaní, sa stanú výhradným vlastníctvom spoločnosti ConvaTec.

Already a ConvaTec employee?

If you are an active employee at ConvaTec, please do not apply here. Go to the Career Worklet on your Workday home page and View "ConvaTec Internal Career Site - Find Jobs". Thank you!

Ste už zamestnancom spoločnosti ConvaTec?

Ak ste aktívnym zamestnancom spoločnosti ConvaTec, prosím, neaplikujte tadiaľto. Prejdite na stránku pracovných príležitosti, na svojej domovskej stránke Workday a zobrazte si „Interná kariérna stránka spoločnosti ConvaTec – Nájsť pracovné miesta“. Ďakujeme!

Only candidates who meet our requirements will be invited for the interview. Data of not selected candidates will be deleted in compliance with GDPR and data protection law. 
Information about personal data processing of job seekers is located on link: http://www.convatec.sk/o-nás/kariéra/ 

Na osobný pohovor budú pozvaní uchádzači, ktorí spĺňajú naše požiadavky. Materiály neoslovených uchádzačov budú v súlade s nariadením GDPR a so zákonom o ochrane osobných údajov skartované. 
Informácia o spracúvaní osobných údajov uchádzačov o zamestnanie sa nachádza na: http://www.convatec.sk/o-nás/kariéra/ 

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Consultative Approaches
  • Collaboration
  • Communication
  • Analytical Skills

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