Job Description
The Regional CT Head engages with Regional and Rural customers to create demand and drive growth while ensuring the delivery of profitable outcomes for Mobile Networks (MN). The candidate will have end-to-end accountability for MN Business and MN Customer Relationships within the Customer Team, including safety, market share, orders, sales, sales margin, contract execution.
How You Will Contribute And What You Will Learn
As part of the team, you will:
- Have full responsibility and accountability for sales, pre-sales support, and customer delivery/post-sales support to Rural and Regional Service Providers. Role is for territory and prospect customers.
- Deliver Customer Team performance, both financial and non-financial, as aligned with the larger Market / Market Unit performance targets
- Own financial forecasting and demand planning accuracy for respective Customer Team (orders, sales, SM, assets) and support the Market’s short- and long-term forecasting through disciplined pipeline management
- Manage profitability, acting as the ultimate owner / decision-maker within the Customer Team to deliver against targets, both financial and non-financial
- Create a culture of winning, ownership and accountability at all levels
- Have established relationships with the highest levels of the customer organization
- Own and develop deep, trusted customer relationships through bold thought leadership and execution
- Strengthen MN’s position based on a thorough understanding and proactive exploration of customers’ needs and market dynamics
- Grow Share of Wallet in existing businesses and Secure breakthrough into new segments (business development)
- Design and execute business strategies and drive a performance management culture
- Manage customer satisfaction and proactively drive resolution of all issues
- Travel: up to 50%
Key Skills And Experience
You have:
- Proven Market Unit/CT management experience (P&L accountability)
- At least ten years of direct Sales, Presales, and/or Business Development experience
- At least six years of sales, people management experience running a broad team and driving/motivating team toward pursuit of net-new business
- Ability to deal with fast evolving escalations and demanding customer requirements
- Solid knowledge of Mobile Access product and Services Portfolio and an understanding of driving services and delivery execution
- Proven record of making solid commitments and delivering results
- Proven C-level presentation and interaction skills (internally, customers, partners)
- Ability to manage complexity and ambiguity with high situational adaptability
- Demonstrated influencing and negotiation skills
- Ability to openly collaborate and build trust within own unit and across organizations
- A sales, business development or consultative selling background. Experience with “hunting” a territory in support of rural and regional US service providers
It would be nice if you also had:
- Bachelor’s degree or equivalent experience. Master's degree preferred
About Us
Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work
What we offer
Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:
- One of the World’s Most Ethical Companies by Ethisphere
- Gender-Equality Index by Bloomberg
- Workplace Pride Global Benchmark
At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.
Join us and be part of a company where you will feel included and empowered to succeed.
