Business Systems Analyst

Keystone: 

US-based client. Making tech-related decisions. Growth opportunities. DAP. 

Details: 

We are looking for an experienced Business Systems Analyst who wills to apply his current knowledge and skills and is inspired to discover new technologies.  
The project: A Digital Adoption Platform (DAP) that allows you to personalize guidance on any web application. This helps users quickly navigate the site and makes their job more efficient. Our tool consists of the Dev tool for administrators to create guided tours, and the application to play them for end-users is based on the Chrome extension. The platform includes creation of the guided tours, pop-ups, tooltips, surveys, etc, and a complex logic of triggering any kind of workflow to play them for the end-users. 

Your future dynamic and friendly team (up to 15 people) consists of: Developers (Back-end and Front-end), QA Engineers, Application Architect, and Technical Delivery Manager. 

Requirements

Requirements:

• 5+ years as a Business/System Analyst or Product Owner in IT;
• Ability to work with raw information to create requirements for developers;
• Strong problem-solving and facilitation skills;
• Ability to speak the same language with developers, designers, and business;
• Ensure strict adherence to Agile principles, specifically SAFe, by preventing mid-sprint changes and maintaining sprint integrity;
• Effectively communicate with clients to manage expectations and emphasize the importance of following the planned sprint backlog to avoid scope creep and ensure team productivity;
• We're looking for someone who can see the system components, and understand data flow;
• Strong desire to learn new technologies when it's needed for successful requirements development;
• Experience with Agile practices, Jira, or Azure DevOps tool;
• General knowledge of web application structure and architecture types;
• Basic understanding of LLM or AI in general;
• Advanced English and Ukrainian.
   

Will be a plus:

• Understanding of work specifics with customers of the American market;
• Interest in the technologies and tools or relevant experience in JSON, Postman, Swagger, databases, test automation, basic coding, etc.;
• Interest in the AI domain and a will to explore its capabilities;
• Relevant IIBA/PMI certifications.
   

Role and responsibilities:

• Close cooperation with the development and design team;
• Various documentation development (User stories, nFRs, Flowcharts, Mindmaps, etc);
• Close communication with customers from the stage of project kick-off to support;
• Preparation and conduct of Demo meetings;
• Participation in project coordination: estimation, planning, and execution control of the project;
• Validation of mockups with the design team;
• Constant communication with the Engagement Team of the customer to formulate or specify the existing requirements;
• Support and create the necessary project documentation useful for developers’ teams;
• Daily Scrum meetings participation.

Benefits

What we offer:

• Paid training programs and English/Spanish language courses; 
• Medical insurance, sports program compensation and other benefits compensation program, which can be selected by each employee according to their personal preferences; 
• Comfortable working hours; 
• Awesome team events and a wide variety of knowledge sharing opportunities. 

Who we are:

We are TRINETIX — a dynamic, rapidly growing technology organization with approximately 900 representatives in Europe, the United States and Argentina, who bring their passion, skill & innovation to ensure our organization provides products that meet the needs of our partners and clients.

We offer IT solutions to business enterprises of various sizes and industries using the latest cutting-edge technologies. We assist our clients and partners in improving work processes, making them more efficient while focusing on the essential objectives. We serve and support various business entities, enterprises, and startups globally, to grow and stay competitive in the digital era. We achieve this essential goal by efficiently implementing tech innovation, substantial professional expertise, and a solution-driven strategy.