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Mortgage Inside Sales Representative (Outbound Call Center) - Work From Home

Remote: 
Full Remote
Salary: 
34 - 55K yearly
Work from: 
United States

Offer summary

Qualifications:

Inside or field sales experience required, Previous call center or telesales experience preferred, High-energy and positive attitude needed, Excellent communication skills necessary.

Key responsabilities:

  • Manage high volume of customer calls
  • Transfer qualified leads to Loan Officers
AmeriSave Mortgage Corporation logo
AmeriSave Mortgage Corporation Financial Services XLarge https://www.amerisave.com/
5001 - 10000 Employees
About AmeriSave Mortgage Corporation
AmeriSave Mortgage, NMLS ID #1168, is one of the largest privately owned online mortgage lenders in the country, with strong consumer direct, traditional retail and Third Party Origination (TPO) channels. AmeriSave.com was designed to make shopping for mortgages easy and straight forward. You can shop, apply and lock in your rate in minutes. Our goal is to make the mortgage process simple and fast, while saving you money in the process. AmeriSave offers all mortgage and refinance products, including conventional fixed rate and adjustable rate, FHA, FHA Streamline, HARP, USDA, VA and Jumbo. To partner with us as a wholesale or correspondent lender, visit www.amerisave.com/tpo To search our rates today, visit www.amerisave.com Like us on Facebook: www.facebook.com/amerisave Follow us on Twitter: www.twitter.com/amerisave Connect with us on Google+: www.google.com/+amerisave Read customer reviews: www.amerisave.com/reviews Read our blog: www.amerisave.com/news AmeriSave Mortgage Corporation, NMLS ID #1168, (www.nmlsconsumeraccess.org); Corporate Office: 3525 Piedmont Rd NE, 8 Piedmont Center, Suite 600, Atlanta, GA 30305. Additional licensing information may be found by at http://www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice. ©2016 AmeriSave Mortgage Corporation.
See more AmeriSave Mortgage Corporation offers

Job description

Description

AmeriSave Mortgage has set the standard in online mortgage lending with over $130 billion in funded loan volume. As one of the top-rated, largest privately-owned online mortgage lenders in the nation, our mission is to deliver beneficial, responsible home lending solutions with unwavering integrity, dedication and excellence.        
        
Our employees are the driving force behind our success. We believe in the power of a dynamic and talented workforce and creating an environment where your contributions are not just recognized, they’re celebrated. Your success is our success, and we are seeking skilled professionals who are ready to bring their A-game, exceed benchmarks and enhance the overall excellence of AmeriSave, while also growing and advancing their careers.         
 -   
At AmeriSave, we're one team with one shared dream - to be the best.  Let’s redefine excellence together!        
     
What We're Looking For:     
     
AmeriSave Mortgage Corporation is currently hiring Client Support Specialists to work in our outbound call center where you will be the first point of contact for our consumers and will transfer warm leads to our team of licensed Loan Officers. In this role, you can make an immediate impact on the growth and success of our business by building rapport quickly and creating an exceptional customer experience from the first interaction. Successful team members will then have the chance to sky rocket their careers towards becoming Licensed Mortgage Loan Officers.       
     
This is a full time (40 hrs/week) remote position.  The shift schedules are Monday - Friday with rotating weekends and hours are either 8am - 5pm EST, 11am - 8pm EST or 12pm - 9pm EST. 
-     
What You'll Do: 
  • Manage a high volume of calls with existing or potential homeowners who have shown interest in either in refinancing or purchasing a home.
  • Pre-screen potential borrowers by confirming basic information, completing a soft credit pull and asking pre-qualifying questions
  • Establish and maintain a friendly rapport with customers and overcome objections by understanding their goals and interests
  • Transfer qualified warm leads to the licensed Loan Officers
  • Set appointments with consumers for the Loan Officers
  • Deliver exceptional customer service to potential and existing customers
What You'll Need:
  • Inside or field sales experience required
  • Previous sales experience with a bonus component is a plus
  • Call center experience (inbound/outbound) strongly preferred
  • Telesales experience preferred
  • Previous collection, banking, financial services, or mortgage experience a plus
  • Must be high-energy and have a positive attitude
  • Must be articulate and able to quickly develop rapport with customers over the phone
  • Excellent customer service, written and verbal communication skills
  • Ability to work well under pressure and manage high volume of calls
  • Ability to counter customer objections
  • Must be independent, self-motivated and organized

**Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. **      
       
Compensation:      
The hourly rate for this position is $16.50 per hour (or greater only if your state of residency requires so) plus bonus per pay period based upon individual performance.  Target annual compensation for this position is $34,000 to $55,000.      
       
Benefits:      
       
·         401(k)      
·         Dental insurance      
·         Disability insurance      
·         Employee discounts      
·         Health insurance      
·         Life insurance      
·         Paid time off      
·         12 paid holidays per year      
·         Paid training      
·         Referral program      
·         Vision insurance      
       
Supplemental pay types:      
       
·         Bonus      
·         Referral bonuses    
 

The deadline to apply is 12/23/24
 
AmeriSave is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

California Consumer Privacy Act Disclosure Acknowledgment      
Employment Applicants, New Hires, and Employees Residing in California      
       
AmeriSave Mortgage Corporation’s Privacy Policy Statement (“Policy”) can be reviewed here: www.amerisave.com/privacy-policy      
       
AmeriSave Mortgage Corporation’s California Consumer Privacy Act (“CCPA”) Recruitment Disclosure can be reviewed here: https://www.amerisave.com/ccpa-recruitment-disclosure/      
       
When AmeriSave’s Human Resources Department makes future requests for personal information, the same Policy is applicable. By applying, you understand this acknowledgment covers current and future personal information requests. You also acknowledge the business purpose of the personal information collected and that future requests may occur while applying for a position at AmeriSave and/or during employment, if applicable.      
      
      

Required profile

Experience

Industry :
Financial Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Sales DevelopmentCall Center ExperienceInside SalesTelemarketingMortgage LoansBanking ServicesPositive PsychologyFinancial Services

Other Skills

  • Self-Motivation
  • Rapport Building
  • Problem Solving
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