Academic Coordinator, High School Study Abroad

Position: Academic Coordinator, High School Study Abroad

Reports to: Curriculum and Training Manager

Department: High School Outbound, Global Navigator High School Summer Abroad

Location: U.S. based remote (see location requirements below)

Who we are: 

• CIEE is a non-profit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent and culturally diverse world.

Why work with us:   

• You will change the world. CIEE builds bridges between different people, different countries, and different cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives, our alumni change the world. Be part of the change! 
• You will receive a competitive total rewards package (only applicable for U.S. employees).CIEE provides all employees with exceptional benefits offerings that increase total compensation by up to 25%. Our top-tier benefits include: 
  • Paid time off and Parental leave 
  • Gym Reimbursement Program 
  • Employee Assistance Program 
  • Short-term & Long-term Disability 
  • 6 floating Fridays (based on our eligibility rules) 
  • CIEE Study Abroad and TEFL Program discounts 
  • 403(b) Retirement Plan with employer contribution 
  • Insurance Coverage (life, travel, medical, dental, and vision)  
  • Flexible Spending Accounts/Health Savings Accounts (medical and dependent) 
  • Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness) 
• You will be part of a fast-paced, international, diverse, and collaborative team of professionals. CIEE operates the largest nonprofit network of study-abroad locations, with facilities and staff in 29 countries.  Additionally, we help international participants from over 140 countries come to the USA each year.  Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams and are dedicated to advancing our 75-year-old mission to make the world a more peaceful place. 

Who you are:

Reporting to the Curriculum and Training Manager on the High School Outbound (HSOB) team, this role focuses on supporting academic components and initiatives for CIEE’s Global Navigator High School Summer Abroad (HSSA) programs through the development and revision of curricular and training materials, improving operational efficiencies, and ensuring that program quality and outcomes are consistent across programs. This individual supports CIEE staff around the world as they put academic plans into action for our 3- to 4-week HSSA programs for U.S. high school students exploring new languages, cultures, and subjects around the world. The person in this role should be extremely detail-oriented, excel at managing multiple projects, and be passionate about maximizing student learning and ensuring program quality. Limited travel may be required for this role (approximately 1–2 trips per year), and you may be asked to take our emergency cell phone to provide 24/7 support to participants and parents for up to one week per year.

What you’ll do:

• Provide ongoing administrative support related to academics.
• Assist with the revision of syllabi and program calendars for HSSA programs.
• Manage and update the database with instructor contact information.
• Review and revise academic/curricular materials (e.g., curricula, academic overview docs, supplemental components, assessment rubrics, etc.).
• Migrate, organize, and store course materials.
• Help build out and administer online courses in Canvas, CIEE’s LMS, for students, instructors, and staff, populate with resources, etc.
• Manage enrollments of instructors, students, and staff in online Canvas courses.
• Create, duplicate, and revise Canvas shells.
• Assist with the annual revision of the student “Know Before You Go” pre-departure course in Canvas.
• Evaluate and synthesize findings from pre- and post-program student self-assessment results.
• Provide pre-program and on-program support to international staff by promptly responding to inquiries and requests via email.

What you’ll bring:

The ideal candidate will possess:

• Bachelor's degree (or international equivalent).
• A minimum of 2-4 years of relevant experience.
• Readiness to grow and develop yourself, our client group, and our Company.
• Ability to embrace CIEE’s Core Values (Excellence, Integrity, Respect, Inclusion, and Problem Solving) and culture.
• Bachelor's degree required.
• Exceptional eye for detail.
• Strong proficiency with Microsoft Office required (particularly Word, Excel, and PowerPoint).
• Strong proficiency with Google Suite required (particularly Google Drive, Google Slides, and Google Docs).
• Willingness and ability to learn new systems fast.
• Ability to manage multiple projects simultaneously to achieve goals and meet deadlines required.
• Data analysis skills for research are strongly preferred.
• Experience working in an LMS (e.g., Canvas) is strongly preferred.
• High school teaching experience preferred.
• Intercultural skills preferred.