Workfront Solutions Specialist - Marketing and Communications

Veracity is a business and technology consultancy that specializes in optimizing companies’ business performance and navigating change. Our experienced team of strategic thinkers, solution experts, and problem solvers work flexibly and collaboratively with our clients to understand their business objectives to drive results. We are also guided by our core values and purpose, which includes being transparent, curious, and humble while ensuring our clients, employees, and communities all thrive.

Currently, we are searching for a Workfront Solutions Specialist to join our team in a 100% remote capacity.

Job Responsibilities:

• Serve as the primary Workfront administrator for the Marketing & Communications team
  
• Configure and customize Workfront to meet the specific needs of the team, including project templates, reporting, dashboards, workflows, and approval processes
  
• Partner with marketing and communications leaders to understand and execute universal modifications and updates across multiple projects. Ensure these modifications are captured, tracked, and implemented consistently in Workfront
  
• Identify opportunities to improve existing workflows and processes in Workfront, ensuring that the platform is being used to its full potential to streamline project management, resource allocation, and communications across marketing initiatives
  
• Provide ongoing training and support to team members, ensuring they are proficient in using Workfront for project tracking, reporting, and collaboration. Offer troubleshooting assistance to resolve user issues and enhance the overall user experience
  
• Act as the main point of contact for all Workfront-related inquiries, collaborating with various internal stakeholders (including Marketing, Communications, IT, and Project Management teams) to ensure effective platform usage and to troubleshoot any issues
  
• Develop customized reports and dashboards that provide visibility into project status, performance, and key metrics, especially regarding the universal modifications. Use data to drive decision-making and improve efficiency
  
• Support the team in navigating any changes to processes, workflows, or platform features within Workfront. Assist in rolling out new features and best practices to ensure smooth transitions
  
• Manage and track the lifecycle of marketing and communications projects in Workfront, ensuring timely completion, appropriate resource allocation, and alignment with organizational goals
  
• Work closely with IT teams to manage integrations, troubleshoot system issues, and ensure the platform is aligned with organizational infrastructure
  

Minimum Job Qualifications:

●      3+ years of experience using Workfront in a project management, operations, or technical support role

●      Experience working with Marketing & Communications teams to understand project requirements and workflows

●      Proven experience managing workflows and configurations within Workfront.

●      Strong proficiency in Workfront, including the setup and management of projects, workflows, reports, and dashboards

●      Excellent understanding of marketing and communications processes, including campaign management, creative workflows, and cross-functional collaboration

●      Strong analytical and problem-solving skills, with the ability to translate business needs into actionable solutions within Workfront

●      Familiarity with Workfront integrations, automations, and APIs is a plus

●      Strong written and verbal communication skills, with the ability to interact with a diverse set of stakeholders, from executives to project teams

●      Ability to train and guide team members with varying levels of technical expertise

●      Detail-oriented with the ability to manage multiple tasks, deadlines, and competing priorities in a fast-paced environment

●      Bachelor’s degree in Marketing, Communications, Information Technology, Business Administration, or a related field (preferred)

●      Regular and predictable attendance

To be considered an applicant for a position, you must: (1) complete the application in full; (2) apply for a specific, available position; and (3) meet all stated minimum qualifications.  Applications that are incomplete or are submitted for "any" position will not be considered.   Applicants are good for 90 days.  If you are not selected within 90 days of submission, and remain interested in a position, you must submit a new application. 

Veracity Consulting provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran and any other characteristics protected by law.

It is Veracity Consulting’s policy that we will not discriminate against qualified individuals with disabilities with regards to any aspect of their employment. Veracity Consulting is committed to complying with the American with Disabilities Act of 1990 and its related Section 504 of the Rehabilitation Act of 1973. Veracity Consulting recognizes that some individuals with disabilities may require accommodations at work.  

In addition to federal law requirements, Veracity Consulting complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

No 3^rd parties, please.