Kitchen Equipment Service Technician

Join Our Team at Horizon Bradco!

Headquartered in Schenectady, NY, Horizon Bradco is a leading provider of top-tier service and equipment solutions along the East Coast. As an essential business, we’re proud to support our customers with excellence and reliability.

With nearly 300 employees and four strategically located facilities, we’re on an exciting growth journey. Our infrastructure is designed not only to serve our customers but also to empower and support our employees every step of the way.

Be a part of a team where your skills and dedication drive success. Explore opportunities with Horizon Bradco today!

What’s in It for You:

• Comprehensive on-the-job training, including on-demand technical support and formal, hands-on instruction.
• Opportunities to earn professional CFESA certifications and advance your career.
• Company-provided service vehicle, fuel card, tablet, and cell phone for business use.
• Market-leading benefits, including a 401(k) plan and paid time off.
• Career growth opportunities, including advanced technician and management roles.

What You Will Do:

• Collaborate with restaurant and hospitality managers to deliver complete service solutions for commercial cooking, refrigeration, ware-washing, and other specialized food service equipment.
• Apply your mechanical aptitude and troubleshooting skills to diagnose and repair equipment using diagrams and schematics.
• Troubleshoot, diagnose, and repair commercial kitchen equipment, including cooking, refrigeration, and ware-washing appliances.
• Communicate with manufacturers for parts identification and technical assistance when necessary.
• Leverage the Technical Assistance Group for onsite support as needed.
• Efficiently install customer-ordered parts in compliance with company policies and professional standards.
• Recommend additional Smart Care services when beneficial to customers.
• Complete accurate and timely administrative tasks, such as work orders, time tracking, receipts, and truck stock inventory management.
• Follow safety protocols and accident prevention procedures.
• Maintain a clean and organized service vehicle, ensuring accurate parts and tool inventory.
• Achieve productivity levels that meet company standards.

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About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status.  All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.