About the Internet Society
The Internet Society (ISOC) is a global non-profit organization that works to protect the Internet as a place of opportunity. We connect and empower communities to ensure the Internet remains trustworthy, open, globally connected, secure, and a resource for good in the world. We believe the Internet is for everyone. But it’s more than just a privilege; it’s our responsibility to improve it.
We mobilize technologists, end users, potential users, policymakers, government agencies, and institutional and corporate partners to defend and promote the collaborative inter-networking, technical standards, and protocols that grow and strengthen the Internet. If you believe in the power and possibility of the Internet, be part of our mission.
About the Position
The Internet Measurements Product Manager will be responsible for product leadership of the Internet Society’s Pulse platform. The Product Manager will collaborate with a wider team overseeing the development of data sources, community building, content development and outreach.
The position reports to the Resource Director and will be assigned to the Pulse project. The position will also have a dotted line reporting to the respective project leads and to the senior vice presidents overseeing the projects and program.
Individuals should have a solid reputation within the target audiences and the ability to build relationships and collaborate closely with various stakeholders.
Location
Remote with the United States or Europe.
Essential Duties and Responsibilities
- Product Strategy and Vision:
- Develop and articulate a clear product vision and strategy aligned with the Internet Society’s mission.
- Define and prioritize product features and enhancements to maximize user value and impact.
- Collaborate with internal and external stakeholders to align product goals with organizational objectives.
- Communicate product vision, progress, and outcomes to senior management and other key stakeholders.
- Foster strong relationships with users, partners, and community members.
- Product Development:
- Lead cross-functional teams (engineering, design, communications, etc.) to develop and launch new features.
- Create detailed product specifications in collaboration with the development team and based on user experiences and acceptance criteria.
- Manage the product Epic backlog and Roadmap and ensure timely delivery of product milestones.
- Conduct market research and user feedback analysis to identify opportunities and guide product direction.
- Continuously gather and analyze user feedback to inform product improvement.
- Market Trends and Innovation in collaboration with various Internet Society experts
- Stay informed about industry trends, competitive landscape, and emerging technologies.
- Identify and evaluate new opportunities to enhance the product’s value proposition.
- Champion innovative solutions to address user needs and market demands.
- Enhance User Experience and Engagement:
- Advocate for a user-centric design approach and ensure an exceptional user experience.
- Work closely with UX/UI designers to create intuitive and engaging interfaces.
- Data and Analytics (With UX and Dev program mgr):
- Define key performance indicators (KPIs) and track product performance against goals.
- Use data analytics to drive decision-making and identify areas for improvement.
- Prepare regular reports on product performance and present insights to stakeholders.
Desired Qualifications
- A university-level qualification in information technology or a related field is highly preferred.
- Proven experience as a Product Manager or similar role in a tech or Internet-related field.
- Strong understanding of product lifecycle management and agile methodologies.
- Excellent analytical, problem-solving, and decision-making skills.
- Exceptional people, collaboration and communication skills.
- Excellent interpersonal skills with the ability to interact positively in a multicultural and multidisciplinary environment.
- Ability to work effectively in a remote, cross-functional team environment and to work across multiple time zones.
- Passion for the mission of the Internet Society Commitment to the Internet Society’s values and objectives.
- A deep understanding and knowledge of the Internet architecture, Internet-related issues, and Internet technical organizations.
- Experience with data-driven products, analytics platforms, or online communities.
- Familiarity with the Internet Society’s Pulse focus areas, including Internet measurements, Internet resilience, openness, security, and sustainability.
- Technical background or knowledge of web technologies and development processes.
- Proficiency in product management tools such as JIRA, Trello, or similar.
- An ability to read, write and communicate fluently in English. Proficiency in public speaking is an added advantage. (Proficiency in one or more additional languages desirable.)
- Ability to travel as needed.
What You'll Love About Us
- Make an Impact. We have an exciting vision and mission to bring the internet to everyone!
- Great Company Culture. We are a global team and live our values of collaboration, inclusion, respect, people and passion in all of our HR programs including our new recognition program!
- Holiday/Vacation. Generous paid time off and paid public holidays.
- Benefits. Based on local in-country guidelines.
- Give back. Get paid to volunteer in your community!
- Professional Development and Educational Benefits. Annual company contribution towards professional development or higher education.
- Flexible Work Models. Flexible work-from-home.
Compensation and benefits for this position will be paid in local currency and based on the country and geographic location’s local salary and benefits market data for the position. Exact pay will be based on factors including but not limited to relevant qualifications, experience, geographic location, education, business and organizational needs.
The Internet Society is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, sexual orientation, color or any other protected class. Compensation and benefit package for this position will be competitively commensurate with the successful applicant’s qualifications. Applications will be evaluated until the position has been filled. The list of applicants will not be posted publicly and will be reviewed in confidence by members of the evaluation committee.
