Description
Guesty is the all-in-one platform for hospitality businesses to automate and optimize every aspect of their operations. With purpose-built technology, industry-wide expertise, and an R&D team of 200+ engineers, Guesty ensures that hospitality businesses can streamline and achieve growth, while delivering the best value to guests. With a complete suite of features and 150+ industry partners, including major booking OTAs like Airbnb, Vrbo, Booking.com, Tripadvisor, Expedia, Hopper, Google Travel, and many more, Guesty is transforming the hospitality industry with innovative solutions.
Today, Guesty has 15 offices and 700+ team members across the globe.
We are seeking a Guesty Lite Business Consultant to join our team!
As a Guesty Lite Business Consultant, you will play a key role in expanding Guesty Lite revenue by consulting existing clients on how to improve their business performance with the use of Guesty’s premium features that include a range of innovative solutions. You will be responsible for both outbound and inbound sales, proactively reaching out to existing clients with high upsell potential as well as following up with leads from CX and Guesty Lite Community to demo, promote, and close deals.
Responsibilities
Key Responsibilities:
- Identify opportunities for upselling among existing customers and prepare an outreach strategy in order to maximize adoption of premium features.
- Build strong relationships with customers to understand their needs and challenges, and showcase how premium features can help to achieve their business goals.
- Conduct outbound campaigns (email, cold-calling) to clients and deliver tailored demos.
- Develop an in-depth understanding of Guesty Lite’s product offerings and premium features; be able to effectively communicate the functionalities and value proposition to customers.
- Collaborate with cross-functional teams, including marketing, business, community and product, to execute promotional initiatives such as win-back campaigns, webinars and events.
- Achieve and exceed monthly sales targets, driving significant revenue growth for Guesty Lite.
Requirements
Requirements:
- 2-4 years of experience in a SaaS company, with a proven track record in sales, business development, sales development or customer relationships that included upselling.
- Strong understanding of consultative sales methods, including the ability to engage existing clients, build rapport, and close deals effectively.
- Proactive and self-driven with a "go-getter" mentality; able to build an own sales pipeline via outbound methods.
- Ability to explain complex product features in a simple and compelling manner.
- Results-driven, with a focus on meeting or exceeding sales targets while maintaining high customer satisfaction.
- Excellent verbal and written communication skills in English.
- Previous experience in the short-term rental or hospitality industry - advantage.
- Spanish - advantage
**Please note that this is a Remote position**
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Compensation range- 80-95K OTE annually
*Exact compensation may vary based on skills, experience, and location.*
- Benefits and Perks
Employees also receive access to the following benefits:
- Health, dental, vision, life, and disability insurance
- 401(k) Retirement Savings Plan & Employer Match
- Paid time off
- All new employees receive a comprehensive virtual onboarding experience.
- Professional development opportunities
Guesty is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.