Manager, Falcon Complete (Remote, AUS)

​​#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About the Role:

CrowdStrike is looking for highly motivated, self-driven, technically capable Manager dedicated to leading teams who make a difference in global security by protecting organizations against the most advanced attackers in the world. Our CrowdStrike virtual security operations center offers opportunities to expand your skill set through a wide variety of experiences, detecting and responding to incidents as they occur in real-time for our customers.

Am I a Manager, Falcon Complete Team?

• Do you find yourself interested in putting your leadership skills to the test in leading a team of talented analysts in detecting, containing, and remediating incidents?

• Are you self-motivated and looking for an opportunity to develop others and yourself?

• Do you crave new and innovative work that actually matters to your customer?

• Do you have an Operational, Incident Response or Information Security background?

• Are you capable of leading teams, solving problems and operating as a senior leader?

• Do you love working around like-minded, smart people who you can learn from and mentor on a daily basis?

What You'll Do:

 Under the guidance of regional Director a Falcon Complete Manager is expected to:

• Motivate and lead a team of highly talented analysts.

• Provide guidance, development and management of those analysts in your team.

• Oversee the effective management of operational response, investigation, and resolution of security incidents, including exploiting opportunities for improvement and using metrics and other indicators to track success.

• Oversee implementation of strategic initiatives whilst delegating appropriately and developing others.

• Develop and improve processes for workload management, incident detection, triage, and the execution of countermeasures.

• Create and manage projects and activities that align with the Falcon Complete mission and goals.

• Manage Falcon Complete business outcomes to align with strategic objectives.

• Engage across internal CrowdStrike stakeholders effectively to ensure customer and capability issues are fully addressed.

• Assist with long-term operational strategy development, planning and execution.

What You'll Need:

• Incident Handling: experience conducting or managing incident response for organizations, investigating targeted threats such as the Advanced Persistent Threat, Organized Crime, and Hactivists.

• Computer Forensic Analysis: a background using a variety of forensic analysis tools in incident response investigations to determine the extent and scope of compromise.

• Systems Administration: an understanding of system internals is required to understand how to implement and execute countermeasures and remediation.

• Network Forensic Analysis: knowledge of network protocols, network analysis tools, and ability to perform analysis of associated network logs.

• Malware Analysis: ability to perform static and dynamic malware analysis to understand the nature of malware

• Incident Remediation: strong understanding of targeted attacks and able to create customized tactical and strategic remediation plans for compromised organizations.

• Network Operations and Architecture/Engineering: strong understanding of secure network architecture and strong background in performing network operations.

Bonus Points:

• Management experience, or evidence to show capacity to be effective as a manager.

• Experience of relevant incident handling experience

• Experience effectively leading technical information security professionals or another relevant field

• Strong problem solving skills

• Strong project management skills

• Strong communication skills

• Strong customer service skills

• Ability to handle high pressure situations in a productive and professional manner.

Education 

BA or BS / MA or MS degree in Computer Science, Computer Engineering, Math, Information Security, Information Security Management, Cybersecurity, or a related field.

#LI-BS1

#LI-Remote

Benefits of Working at CrowdStrike:

• Remote-first culture

• Market leader in compensation and equity awards with option to participate in ESPP in eligible countries

• Competitive vacation and flexible working arrangements

• Physical and mental wellness programs 

• Paid parental leave, including adoption 

• A variety of professional development and mentorship opportunities

• Access to CrowdStrike University, LinkedIn Learning and Jhanna

• Offices with stocked kitchens when you need to fuel innovation and collaboration

• Birthday time-off in your local country

• Work with people who are passionate in our mission and Great Place to Work certified across the globe