Faxing Analyst

Job Description:

We're looking for a Faxing Analyst to join our team! 

We are seeking a highly organized Faxing Analyst, dedicated to creating a seamless client experience for our Referral products. This individual will be responsible for ensuring that patient referrals are accurately inputted into clients’ Phreesia systems each day, allowing patients to be scheduled quicker for the specialty care they need. Patient referrals include sensitive Protected Health Information (PHI), so this individual will need to follow all HIPAA guidelines and maintain strict quality control and data integrity measures. This role will work closely with Referrals Network Team members to determine if this service can grow and scale to become a new business line. 

Job Responsibilities :

• Check for client files before COB (U.S. time) each day. 

• Transfer relevant patient referral data to clients’ Appointments Hubs 

• Review and check Appointments Hub for accuracy compared to client files. 

• Provide feedback on process and role to Referral Network Team 

Education :

Bachelor's Degree required  

Experience, Knowledge & Skills :

• No minimum number of years of related experience is required. 

• Strong attention to detail: Critical for maintaining accuracy in handling sensitive patient referral data. 

• Effective communication skills: Ability to collaborate and communicate clearly with Phreesia team members. 

Other  :

Comfortable working in rotational shifts and week offs

Who We Are:

At Phreesia, we’re looking for smart and passionate people to help drive our mission of making care easier every day. We’re committed to helping healthcare organizations succeed in an ever-evolving landscape by transforming the way healthcare is delivered. Our SaaS platform digitizes appointment check-in and offers tools to engage patients, improve efficiency, optimize staffing, and enhance clinical care.

Phreesia cares about our employees by providing a diverse and dynamic work environment. We’re a seven-time winner of Modern Healthcare Magazine’s Best Places to Work in Healthcare award and we’ve been recognized on the Bloomberg Gender Equality Index for the past three years. We are dedicated to continuously improving our employee experience by launching new programs and initiatives. If you thrive in a culture of recognition, value inclusivity, professional development, and growth opportunities, Phreesia could be a great fit!