Scrum Master Senior

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We are seeking a Scrum Master to join our DataRoom Security Team! As a Scrum Master, you will be responsible for facilitating agile process, helping our team stay focused, efficient and continuously improving. You will work closely with product owners, developers and other stakeholders to ensure that Sprint goals are met, and that Agile principles and scrum practices are followed to deliver high quality products.

You will also foster an environment of collaboration, transparency and continuous learning, enabling our teams to meet business objectives while promoting Agile methodologies.

Additionally, you will be working with squads that have many external dependencies. Requiring you to manage coordination, communication, and delivery across different teams, systems, and organizations.

Key Responsibilities :

• Facilitate Scrum events: Guide and facilitate daily stand ups, Sprint planning, retrospectives, backlog refinement, and Sprint reviews.

• Coach agile practices: Mentor and coach the development team on Agile principles and Scrum practices. Help foster a culture of self organization, accountability, and continuous improvement.

• Manage external dependencies: Work closely with teams and external stakeholders to identify, track and manage dependencies that affect the squad’s work. Ensure that external teams and vendors are aligned with Sprint goals and timelines.

• Remove impediments: Identify and remove obstacles that may impede the team’s progress. Work with internal and external stakeholders. To resolve issues quickly and efficiently.

• Team support: Create an environment of psychological safety where team members feel comfortable raising issues, asking questions, and contributing to discussions.

• Collaborate with Product Owner: Support the Product Owner and managing the Product Backlog, ensuring user stories are well defined and prioritized according to the business value.

• Track progress: Help track and report on the team’s progress using agile metrics. Ensure Sprint goals are achieved and communicate any deviations to stakeholders.

• Manage escalation:  Act as a point of escalation for issues or delays caused by external dependencies. Working proactively to resolve challenges before they impact delivery timelines.

Required Skills and Experience :

• Proven experience as a Scrum Master: Minimum of 4-5 years of experience as a scrum master or an agile coaching role within a software development environment.

• Strong knowledge of agile / scrum methodology: Deep understanding about your principles come ceremonies rules.

• Experience with external dependencies: Demonstrated experience managing teams that rely on external partners, systems, vendors. Comfortable coordinating across various stakeholders to keep progress on track

• Facilitation skills: Strong facilitation and communication skills with the ability to engage teams, Dr. discussions and resolve conflicts constructively.

• Personal skills: Verbal and written communication. Collaborating across cross functional teams and external stakeholders.

• Stakeholder management: Experience working with both. Ensuring alignment on goals and progress.

• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country. 

• No Canadian work experience required however must be eligible to work in Canada.

Nice to have:

• Working knowledge, or exposure to data security practices, and data privacy regulations

• Security mindset. Ability to help teams incorporate security considerations into agile processes and product development.

• Experience and knowledge in the insurance field would be preferred.

#LI-Hybrid

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.