Field Service Technician

About Us:

How many companies can say they’ve been in business for over 177 years?!

Here at ZEISS, we certainly can! As one of the pioneers of science, ZEISS handles the everchanging environment of our fast-paced world, meeting it with cutting edge technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and with over 4,000 in the US and Canada alone! Make a difference, come join the team!

What’s the role?

As a Field Service Technician, you get to work with an astonishing team that plays a vital role in Carl Zeiss Industrial Quality Solutions, LLC. Show case your skills and experience by process enhancements focused on installation and servicing of custom equipment. You will interact with customers and cross functional service groups that support and launch ZEISS products into the field. Additionally, you will aid the R&D team with engineering work in relation to design, build, and new system testing. This position will also support the production of systems during various stages of assembly and setup.

Sound Interesting?

Here’s what you’ll do:

• Install, Repair, Troubleshoot, Service and Calibrate high tech machines at customer locations.

• Demonstrate customer service skills and knowledge with a high level of passion and dedication.

• Demonstrate your ability to learn new skills on high tech CMM’s (Coordinate Measuring Machines) utilizing mechanical and electronic aptitude.

• Perform necessary administrative paperwork in a complete and accurate manner.

• Be Solutions-oriented with the ability to work independently in a high pressure, fast-paced and innovative environment.

• Travel requirement is 90-100% within the service area, including international travel as needed.

• Other duties as required.

• Minimum, High School graduate, completed GED or equivalent.

• Or, Tech School, associate, or bachelor’s degree in a technical discipline such as, Electronics, Industrial Mechanics, and the like.

• Or, Training and experience from a Military Technical School.

• Prior experience working with hand tools and basic electrical test equipment.

• Microsoft operating system knowledge is required.

• Capable of unassisted physical lift of one article weighing up to 75 pounds.

• Able and willing to work minimum of 50 hours per work week. Regular + OT.

• Ability to work in an industrial production shop floor environment.

• Valid Driver License required.

• Excellent communication and customer service aptitude.​

Nice to haves:

• Previous experience installing and troubleshooting industrial electronics, machines, or computer systems.

• Previous CMM (Coordinate Measuring Machine) installation and troubleshooting experience is preferred however not required.

We have amazing benefits to support you as an employee at ZEISS!  

·         Medical  

·         Vision  

·         Dental  

·         RPP 

·         Employee Assistance Program  

·         Paid time off including vacation, personal, and sick days 

·         The list goes on!   

ZEISS is an equal opportunity employer. 

Your ZEISS Recruiting Team:

COVID-19 Considerations

At ZEISS our highest priority is the safety of our employees and Customers. As a result, we are adopting additional prevention measures to ensure the safety of our employees and Customers. Therefore, any offer of employment is conditional upon you submitting proof that you have been fully vaccinated with a Health Canada or World Health Organization (WHO) approved COVID-19 vaccination as soon as possible and no later than fourteen (14) calendar days prior to the effective start date, in addition to satisfying any other condition(s) that may be set out in an offer. If a candidate fails to satisfy this condition (or any other condition(s) set out in an offer), any offer of employment shall be immediately rescinded.

Accommodation

ZEISS is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices. Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.