At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career grow like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.
We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As the Regional Training Manager supporting US Pharmaceutical and Dry Eye, you will be trusted to build and deliver a variety of training initiatives, collaborate with cross-functional teams, train new hires, coach and co-travel with sales specialists. You will also be collaborating with regional directors, division managers, field sales trainers and new hire mentors in the United States (Remote).
Primary Responsibilities:
Curriculum Maintenance & Content Development
Update new hire on-boarding content to maintain relevance and focus on driving sales.
Develop clinical, portfolio and selling skills content for new and tenured sales organization based on sales organization needs at a national, regional or division level
Collaboration on Training Initiatives: Creation, Delivery and Advisor
Marketing team: national sales meetings, mid-year meetings, product and program launches
Market Access team: ongoing tools and resources to drive sales
Sales Operations team: ongoing tools to analyze territory sales to plan effective sales calls
Special projects with other internal business functions
Cover Division Manager role when on LOA or vacant
Training Execution
Coordinate and conduct new hire training
Deliver training initiatives at a national, regional or division level
Delivery of content through face-to-face meetings, pod-casts, WebEx and video recordings
Work within and model compliance policies
Coaching & Mentorship
Provide ongoing coaching and mentorship to sales reps.
Focus on skill building, effective customer interaction and achieving performance goals
Leading & Training Field Sales Trainers (FSTs)
Field Sales Trainers are Sales Specialists who tackle additional training roles
On-boarding new FST and RTM roles
Assigning content and prepare FST to assist in new hire on-boarding
Assisting Division Manager (DM) in assigning FST to work with a new hire
Facilitate regional FST calls to solicit feedback and standard methodologies
Compliance & Regulatory Training
Co-travels
Key Requirements/Minimum Qualifications:
Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs; Assoc.+6 yrs; M.S.+0 yrs)
The ability to fluently read, write, understand and communicate in English
2 Years of Validated Experience
Preferred Skills/Experience
Bachelor’s degree, preferably in Life Sciences, Pharmacy, Business, or related field
Successful Vision Care sales experience and industry knowledge
Pharmaceutical Field Sales Trainer experience
Experience mentoring and coaching new representatives in the field
Experience facilitating training classes
Ability to collaborate and work cross-functionally with internal and external partners
Possess high achievement drive, self-motivation, and willingness to mentor others
Effective problem solving and decision making skills
Interpersonal skills and ability to optimally communicate across diverse audiences
Business sense and business planning skills
How to Thrive at Alcon:
Handle your own workload and schedule while hitting your set targets
Build positive working relationships to achieve positive goals and business objectives
Balance experiencing new environments and working autonomously in a remote sales environment
Travel Requirements: 75% with 1-2 weeks per month in Fort Worth, Texas
Relocation assistance: Not Available
Sponsorship Available: Not Available
Territory: U.S. Remote
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You are applying to be part of the Alcon Talent Pool. We are not currently recruiting for this role but we are building a pipeline for future opportunities. If you would like to be considered for a similar position in future, then please submit your CV or resume.
Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.