Match score not available

Unlock Premium Benefits Today!
🚀 Elevate your career with priority access.
Stand out to top recruiters with Jobgether Priority Access:
  • ✅ Top Match: We help you identify job offers where you're a perfect fit.
  • ✅ Exclusive Referral Service: Connect directly with recruiters as a Jobgether Certified Premium User.
  • ✅ Personalized Feedback: Receive feedback and expert guidance on applications, and have your profile manually reviewed.

Start Your Free Trial Now!

Start my free trial

Sr. UX Researcher & Engagement Strategist

Remote: 
Full Remote
Contract: 
Full time
Salary: 
100 - 130K yearly
Experience: 
Senior (5-10 years)
Work from: 
United States

Offer summary

Qualifications:

Strong understanding of behavioral psychology, 4-6 years of user research experience, Proficient in A/B testing analysis, Excellent verbal and written communication.

Key responsabilities:

  • Conduct qualitative and quantitative user research
  • Collaborate with cross-functional teams on strategies
HealthEquity logo
HealthEquity
1001 - 5000 Employees
About HealthEquity
HealthEquity is a leading administrator of Health Savings Accounts (HSAs) and other consumer-directed benefits—FSA, HRA, COBRA, and Commuter. Benefits advisors, health plans, and retirement providers partner with us to help over 13 million members work toward long-term health and financial wellbeing. Visit HealthEquity.com to see our intuitive technology and remarkable service in action.
See more HealthEquity offers

Job description

Overview:

Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable.

  

How you can make a difference  

The Senior UX Researcher & Engagement Strategist plays a crucial role in understanding user behavior and needs, connecting these insights with the emotional aspects of the experience to achieve engagement goals. This role leverages behavioral psychology, rigorous research, and UX design principles to uncover user insights, address engagement challenges, and enhance user satisfaction. By understanding user motivations, emotions, and intent through robust research methods, this role informs intuitive design, personalized content, and habit-forming interactions. 

 

While focused on research, this role ensures that insights seamlessly translate into effective design and communication strategies, shaping digital experiences that deeply resonate with users. The Senior UX Researcher collaborates closely with cross-functional teams to align business objectives with user-centered strategies, driving immediate and long-term product engagement. 

 

What you’ll be doing 

 

  • Conduct qualitative and quantitative user research (e.g., interviews, surveys, usability tests) to gather deep insights into users’ needs, behaviors, cognitive processes, and friction areas. 
  • Analyze and synthesize research findings into actionable recommendations, including user personas, journey maps, and research reports to communicate insights effectively. 
  • Apply behavioral psychology principles to research and design strategies, leveraging cognitive triggers, feedback loops, and habit-forming techniques to drive engagement. 
  • Develop and maintain research repositories to ensure scalability and knowledge sharing across the team. 
  • Design and facilitate user testing sessions to evaluate designs, identify areas for improvement, and refine engagement strategies. 
  • Collaborate with UX designers, product managers, developers, and data scientists to integrate research findings into product features and align with user and business needs. 
  • Use research insights to design and refine strategies for fostering long-term user interaction, including gamification and personalized experiences. 
  • Analyze engagement and behavior metrics and use A/B testing to optimize features and engagement strategies. 
  • Contribute to the continuous improvement of research methods and processes to ensure they remain impactful and innovative. 
  • Support content strategy by aligning messaging with user needs, motivations, and engagement strategies. 
  • Run experiments and employ rapid iteration to test and optimize features, content, and engagement approaches. 
  •  

 

What you will need to be successful

 

  • Strong understanding of behavioral psychology and cognitive science, with the ability to apply these principles to uncover user motivations and inform design. 
  • Proven experience conducting user research using multiple methods to gather insights into user behavior and needs. 
  • Demonstrated ability to translate research findings into actionable insights that drive user engagement and retention. 
  • Proficiency in analyzing user engagement metrics and using A/B testing to optimize user experiences. 
  • Strong analytical skills, focusing on synthesizing research data into clear strategies and recommendations. 
  • Excellent verbal and written communication skills, with the ability to present complex research insights to stakeholders across disciplines. 
  • Familiarity with behavior analytics tools and research repositories for streamlined knowledge sharing. 
  • Experience building engagement strategies and conducting research in industries such as healthcare, retail, or finance is a plus. 
  • 4-6 years of experience in user research, UX design, or a related field. 

#LI-Remote

This is a remote position.

Salary Range: $99,500.00 To $129,500.00 / year Benefits & Perks:

The compensation range describes the typical minimum or maximum base pay range for this position. The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including:

  • Medical, dental, and vision
  • HSA contribution and match
  • Dependent care FSA match
  • Uncapped paid time off
  • Adventure accounts
  • Paid parental leave
  • 401(k) match
  • Personal and healthcare financial literacy programs
  • Ongoing education & tuition assistance
  • Gym and fitness reimbursement
  • Wellness program incentives
Come be your authentic self:

Why work for HealthEquity 

HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. 

 

Come be your authentic self

HealthEquity, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page.

 

HealthEquity is committed to your privacy as an applicant for employment.  For information on our privacy policies and practices, please visit HealthEquity Privacy.

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Behavioral ScienceUser ResearchUsability DesignData AnalysisA/B TestingUsability TestingResearch SourcesQuantitative ResearchGamificationQualitative ResearchBehavioral Analytics

Other Skills

  • Analytical Thinking
  • Collaboration
  • Communication
Are you interested?

UX Researcher (User Experience Researcher) Related jobs

See more UX Researcher (User Experience Researcher) jobs
Sign in or sign up with Google or LinkedIn