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Commercial Insurance Account Manager

Remote:

Full Remote

Work from:

Kansas (USA), United States

Offer summary

Qualifications:

Valid state insurance producer license required., Experience in account management and client retention., Strong analytical skills for evaluating submissions., Excellent communication and interpersonal skills..

Key responsabilities:

Manage and service a portfolio of commercial insurance accounts.
Develop strong client relationships and ensure satisfaction.

Shamrock Trading Corporation Truck & road transport Large https://www.shamrocktradingcorp.com/

1001 - 5000 Employees

See more Shamrock Trading Corporation offers

Job description

Description

Company Overview

RTS Insurance Solutions Inc. provides innovative commercial insurance solutions, offering customized coverage and payment solutions to businesses across the country. Our mission is to provide exceptional client service and build long-lasting relationships with businesses through effective risk management strategies.

Shamrock is headquartered in Overland Park, Kansas and has nine regional offices - Atlanta, Chicago, Dallas, Ft. Lauderdale, Houston, Laredo, Nashville, Philadelphia and Phoenix. Shamrock has been recognized among the “Best Places to Work” in both Kansas City and Chicago and was most recently recognized as one of America’s “Most Loves Workplaces” by Newsweek.

Responsibilities

Shamrock Trading Corporation and RTS Insurance Solutions Inc. are seeking a detail-oriented and customer-focused Commercial Insurance Account Manager to join our dynamic team. This role is ideal for an experienced professional with a strong background in managing accounts, providing exceptional service to clients and maintaining relationships with carriers. The Commercial Insurance Account Manager will be responsible for managing and servicing a portfolio of commercial insurance accounts, assisting in the placement of coverage, upselling our other business units and ensuring overall client satisfaction. Responsibilities include but are not limited to:

Develop and maintain strong relationships with clients, understanding their unique business needs and ensuring their satisfaction with our services
Oversee the daily management of commercial insurance accounts, including renewals, policy changes, endorsements, and claims reporting
Work with brokers, underwriters, and insurance carriers to place and secure appropriate coverage for clients, ensuring policies are in compliance with client needs
Advise clients on risk management strategies and insurance coverages to mitigate potential risks
Proactively manage the retention of accounts and identify opportunities for cross-selling and up-selling additional services and coverages to meet client needs
Prepare and maintain accurate records of client interactions, coverage details, and policy documentation
Assist clients with claims procedures, providing guidance and ensuring timely follow-up for resolution
Work closely with internal teams and external partners, including sales, operations and underwriting, to ensure seamless service delivery and optimal client outcomes

Qualifications

Must possess or be willing to obtain a valid state insurance producer license
Proven track record in account management/customer service, business development, and client retention, preferably in the commercial insurance space
Exceptional analytical skills with the ability to evaluate submissions and determine optimal solutions in alignment with market conditions and underwriting guidelines
Excellent communication and interpersonal skills to build client relationships and collaborate with team members
Highly organized with strong attention to detail and the ability to manage multiple accounts simultaneously
Goal-driven with the ability to work independently while also being a collaborative team player

Benefits

At Shamrock we hire bright, ambitious people and give them the tools they need to be successful. By investing in training and development, we hope to become a long-term career for employees, where there are always opportunities for advancement. Shamrock also offers a premier set of benefits for employees and their families:

Medical: Fully paid healthcare, dental and vision premiums for employees and eligible dependents
Work-Life Balance: Competitive PTO, paid leave policies and eligibility for work from home opportunities after an introductory period
Financial: Generous company 401(k) contributions and employee stock ownership after one year
Wellness: Onsite gym, jogging trail and discounted membership to nearby fitness center

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