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Operations Associate - Part Time

Remote: 
Full Remote
Contract: 
Part time
Work from: 
Colombia

Offer summary

Qualifications:

Passion for sports and community, Strong communication skills, Experience in customer service, Ability to analyze data effectively.

Key responsabilities:

  • Book game times and schedule payments
  • Build relationships with facilities for support
GoodRec logo
GoodRec Information Technology & Services Startup https://www.justplayfc.com/
11 - 50 Employees
About GoodRec
The GoodRec app helps you find and join sports games in your city in seconds. Just tap the app, and join a game. It’s a familiar story: you played team sports at school or in college but stopped playing as you got older. We are all so busy that it's hard to organize a game, and so many of us end up losing touch with the sport we love. With 1,000+ weekly games spread across 50+ cities, GoodRec makes finding a game to play in simple and convenient. We work with 250+ facility owners to keep their facilities as close to fully utilized as possible, and we use this time to put on awesome experiences for our growing player base. If we’re not running games near you…we will be soon so spread the word!
See more GoodRec offers

Job description

Are you ready to step onto the playing field of a fast-growing US tech startup that's changing the game in the world of sports?

GoodRec is on the hunt for passionate individuals to join our Customer Service and Operations team that is helping redefine the way the world plays sports. You'll have the unique opportunity to shape the future of sports, one community at a time.


About Us:

GoodRec started 3 years ago with a small community in Brooklyn, New York. Since, we have grown into the largest pickup sports app in the United States. With the GoodRec app, finding a one-off pickup game, league, or tournament near you is fast and easy. All you have to do is tap the app, join a game, and show up ready to play!


Check out the GoodRec app here: www.goodrec.com

What you'll do:

You will play a pivotal role in the growth of GoodRec games and revenue. The Business Development team is in charge of all facility (client) relationships. Your responsibilities also include:

  • Game Operations: Booking game times with facilities, scheduling payments, adding games to the app, and making sure every game has the right format and information advertised.

  • Communications: Building relationships with facilities and ensuring excellent client support.

  • Review Management: Analyze game revenue and profit and make strategic decisions in the team on where to expand games.

  • Problem Solving: Investigate and identify potential issues that come up at the games, and communicate effectively with the facility.

  • Enhance Game Experience: Continuously monitor and improve the overall player experience, focusing on match quality and app usability.

Required profile

Experience

Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Customer Relationship ManagementGame MechanicsDocument Review

Other Skills

  • Analytical Thinking
  • Communication
Are you interested?

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