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Tech support engineer (L3)

extra holidays - fully flexible
Remote: 
Full Remote
Work from: 
Thailand

Offer summary

Qualifications:

Experience in tech support roles, Familiarity with cloud technologies, Proficient in troubleshooting technical issues, Knowledge of software environments.

Key responsabilities:

  • Solve incidents and technical problems
  • Interact with technical services of partners
  • Collaborate with development and DevOps teams
  • Work with Syrve software stack
Syrve logo
Syrve Scaleup http://www.syrve.com/
51 - 200 Employees
About Syrve
Syrve’s mission is to create remarkable, trusted tech that enables hospitality businesses to cut through the grind of everyday tasks and build a strong business advantage. Syrve introduces modern solutions to long-standing challenges that are simpler, easier, and smarter than ever before, to give customers the tools they need to operate with confidence. Syrve has a vision. We see a future where customers enjoy a truly incredible experience and can focus more on what they do best. No matter where they are. Or how they operate. For this vision to become a reality, we need to break down silos, bringing front of house, back of house, and back-office operations together to achieve a common goal. Focus on your business. We’ll drive your operation in powerful new ways. Our smart hospitality software gives you the edge. Success built in
See more Syrve offers

Job description

Welcome to Syrve, a leading provider of comprehensive software solutions for cash registers and restaurant management. With a strong foothold in the international market, we are proud to serve over 7500 customers worldwide and counting.

Our Mission
At Syrve, our mission is to empower restaurants of all sizes to thrive in today's fast-paced and competitive industry. We believe that technology has the power to simplify operations, enhance efficiency, and drive profitability, and we are dedicated to providing innovative solutions that enable our customers to achieve their full potential.
Our Product
Our flagship product is a complete software solution designed to streamline cash register and restaurant management processes. From order management and inventory tracking to staff scheduling and customer analytics, our platform offers a comprehensive suite of features to meet the diverse needs of modern restaurants.

We're presently expanding our multinational team and seeking a Tech support engineer (L3).


Job Responsibilities

  • Solve incidents and non-trivial technical problems with Syrve software.

  • Interact with technical services of Syrve partners.

  • Work with Syrve software and the whole stack of technologies of the Syrve software environment

  • Interact with the development team and the DevOps team, be part of this process

  • Actively work with cloud technologies

Required profile

Experience

Industry :
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

System SoftwareDevOpsCloud Technologies

Other Skills

  • Communication
Are you interested?

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