Case Specialist

*$2,000.00 Retention bonus available! (In-training licensure)
*$4,000.00 Retention bonus available! (Fully licensed)

The Therapist develops, coordinates, and facilitates all direct social services to patients and their families assigned and performs duties as directed by their manager. The Therapist will work in an acute care setting that includes partial hospitalization and intensive outpatient services.

Schedule: This role is a PRN (as needed) position. Schedule based on your availability; working on average 1 to 2 days a week. Available hours: Between 7:45am and 6:00pm, Monday-Friday.

Provide social services to patients and their families/significant others

• Provide therapeutic treatment services to the individual, group, family and/or significant others.
• May provide individual treatment sessions with patients as indicated per the program and patient needs.
• Provide crisis intervention services as needed and assess for safety daily.
• Interact with patients, family members, significant others and referents with respect and dignity.
• Participate in psychoeducational support sessions with patient/family/significant others.
• Provide case management and therapeutic interventions to all assigned patients.
• Serve as patient advocate when a patient has a grievance, following the System policy and procedure.
• Adhere to materials provided to ensure clinical effectiveness and consistency. Manage patient/family expectations related to services provided. Initiate and maintain contact with referring providers, school, if applicable, and care team for patients.
• Implement goals and interventions as specific on the Care Plan, within the therapeutic component of the patient’s program.
• Ensure goals are SMART (specific, measurable, attainable, relevant, and timely).
• Ensure goals and interventions are patient specific and individualized according to patient diagnoses.
• Document progress according to the treatment plan.

Complete all documentation within required time

• Complete admissions documentation.
• Social Services Admission Assessment.
• Suicide Risk Assessment and collaboration with treatment team according to identified guidelines.
• Complete a safety plan (at Provider discretion for patients age 12 and under).
• Initial treatment goals and interventions on the Care Plan.
• Obtain necessary consent for release of records to access information that will assist in providing treatment or facilitating discharge, including coordination with referents and other mental health treatment providers.
• Complete ongoing treatment documentation, as required, according to program guidelines.
• Write clear, concise, collaborative, and obtainable treatment goals in the Treatment Plan.
• Document patient’s treatment status in medical record daily.
• Complete therapeutic documentation for group treatments including a description of the group and information about the patient’s engagement and participation. Update the Care Plan goals and interventions.
• Document contact notes for each conversation with outpatient provider, school, or parent.
• Summarize the patient’s progress and decision making from multidisciplinary team meetings in the master treatment plan each time the patient is officially staffed.

Complete discharge documentation as required and on time

• Document the initial discharge plan in the medical record.
• Document discharge summary. Identify patient’s presenting problem, progress, current status and treatment recommendations.
• Contact outpatient provider(s), school and other stakeholders to discuss aftercare to ensure proper handoff.
• Report and document suspected cases of physical, sexual abuse and/or neglect according to the law in the state of employment and according to System policy and procedure.
• Implement understanding of the System policies and procedures.
• Implement understanding of the Mandatory Reporting in the state of employment.

Support changes in staffing/scheduling when program and patient care needs require

Additional Job Description:

Education/Training Requirements:

• Master’s Degree in Social Work, or related field, from an accredited school of Social Work Professional Counseling, or Family Therapy with experience in health care and in a psychiatric setting, preferred.
• In-training as a Licensed Professional Counselor (LPC-IT), Marriage and Family Therapist Training License (MFT-TL), Social Worker Training Certificate (SWTC), Advance Practice Social Work (APSW) or equivalent in state practicing.
• A SAC-IT, SAC, or CSAC required in WI. A substance abuse specialty authorization applicable to the state hired in is required.
• Working knowledge of therapeutic intervention and techniques for all age groups, as well as the dynamics of human growth and behavior.
• Per program description, this job may include duties of cognitive behavioral therapies in addition to social services.
• American Red Cross Professional Rescue is required within thirty (30) days of date of hire. Bi-annual re-certification is required.
• Formal training in the management of the aggressive patient (NCI) is required within sixty (60) days of date of hire. Annual re-certification is required.
• Attend all mandatory in-services and other in-services relevant to the position. Be responsible for all educational requirements and related obligations pertaining to the license of the program/unit license regulatory requirements governing the program(s).

The System also includes Rogers Behavioral Health Foundation, which supports patient care, programs, and research; and Rogers InHealth, an initiative that works to eliminate the stigma of mental health challenges.

With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:

• Health, dental, and vision insurance coverage for you and your family 
• 401(k) retirement plan 
• Employee share program 
• Life/disability insurance 
• Flex spending accounts  
• Tuition reimbursement 
• Health and wellness program
• Employee assistance program (EAP)

Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)