Solutions Engineer

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.

What you will be focusing on as a Solutions Engineer

• Help clients evaluate the Dynatrace Observability & Security Platform
• Partner with sales representatives to identify new sales opportunities as well incremental sales opportunities within existing accounts.
• Partner with our local partners to also help identify new sales opportunities as well incremental sales opportunities within existing accounts.
• Provide technical leadership in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
• Take ownership of solution evaluations and Proofs-of-Concept in support of sales opportunities either directly or through channel partners.
• Maintain and continuously develop technical knowledge.
• Share knowledge across the team and continuously develop and enhance personal and team capabilities.
• Provide feedback to Product Management for enhancements needed in the market and also escalation required to resolve the technical issues.
• As thought leader in the market and local region, support key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events: ensure the top demo is delivered by you and the team at demo booths. And on the main stage deliver keynote presentations.
• Work with local Sales and Solutions Engineering leadership to identify learning/development opportunities for you and the local team that helps maintain the companies leadership position in the market. 

To ensure your success as a Solutions Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role.  You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects.  In addition, we are also looking for:

• Ideally 3-4 years’ experience supporting Sales teams in a Presale roles. Be able to demonstrate a track record leading to sales success
• An excellent team player, with the ability to work across all disciplines.
• Excellent communication and presentation skills, with the ability to communicate technical value into business value.
• Ideally have previous 3 – 5 years of experience working with Java, .NET, PHP or JavaScript languages and are knowledgeable around web technologies as well as SQL.
• Experience and knows the way around typical OS’s including Windows & Linux.
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.
• Ability to manage a number of project simultaneously, work with a number of different sales people and support other SEs where needed.
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.
• Must be fluent in English.

Desired Experience & Skills:

• Experience with technologies and techniques around Observability
• Experience with Cloud environments like Azure, AWS, GCP, Kubernetes, Openshift etc.
• Experience with JavaScript frameworks including JQuery, Dojo, AngularJS etc.
• Experience with Java technology including Servlets, Struts, Spring, Web Services, EJB, JMS etc.
• Experience with Cloud and Big Data technologies

Why you will love selling and working with our Dynatrace platform

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. 
• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
• The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.