Accounting Support Specialist

Joining Collibra’s Accounts Receivable team

Collibra is seeking a proactive, customer-oriented, and detail-driven Accounts Receivable Collections Analyst to join our world-class accounting team. As an AR Collections Analyst, you will play a key role in supporting accounts receivable, engaging closely with customers to resolve inquiries, and ensuring prompt payments. Working cross-functionally with Sales, Account Managers, Professional Services, and TAMcustomer satisfaction. Additionally, you will contribute to process improvements and efficiency gains within our collections practices, helping streamline workflows and enhance the overall performance of the AR function. The ideal candidate brings operational accounting experience in the enterprise software industry and proficiency in NetSuite for billing and collections.

Key Responsibilities 

• Monitor and manage accounts receivable aging for assigned accounts, proactively contacting customers via email and phone to resolve inquiries and facilitate timely collections.
• Follow internal collections escalation and dunning processes, working with internal and external partners to resolve outstanding balances.
• Generate, review, and submit invoices per billing schedules and agreements, including via vendor portals like Ariba and Coupa.
• Process and reconcile cash receipts accurately, resolving discrepancies between payments and billed amounts.
• Respond promptly to customer and internal inquiries on contracts and invoices, collaborating with Sales, Customer Success, and Professional Services to address concerns and ensure timely payments.
• Gather billing details and maintain up-to-date customer records, including tax exemption certificates where applicable.
• Recommend and implement process improvements to enhance efficiency and compliance within billing and collections.
• Prepare documentation and analysis to support external audit requests.
• Support other department-wide initiatives as assigned. 

You have

• Bachelor’s degree in Accounting or Finance, or 3+ years of relevant experience in accounts receivable or collections. 
• Experience with NetSuite, Salesforce.com, and billing portals like Ariba is highly desirable.
• Fluent written and verbal English proficiency is required; an extra language like French, Spanish, or German is a plus  
• Superior attention to detail, with excellent follow-up skills 
• Team player able to multitask effectively and work independently 
• Able to adapt to rapid business and organizational changes in a high-growth environment. Must be able to work with a strong sense of urgency

You are

• Detail oriented with high level of accuracy
• Able to thrive in a fast-paced global environment with a "roll-up the sleeves" approach in order to accomplish all variety of tasks
• Team player, but can also work independently 
• Motivated by new challenges, strive to be consistently learning and improving
• Eligible to work in Czechia

Measures of success

• Within your first month, you will complete onboarding and enablement, meet with the global team. You will also have a good understanding of Collibra's cash accounting process, accounting ERP Netsuite and you will be able to navigate through our banking platforms.
• Within your third month, you will obtain a more in-depth understanding of our group structure, intercompany funding and cash reporting. You’ll be introduced to accrual accounting for G&A and S&M.
• Within your sixth month, you will be king of cash and own the entire cash accounting process and reporting. You’ve become a key member of the accounting function and valuable partner for AP, AR, Treasury and tax teams.

Benefits at Collibra

Collibra recognizes and values that everyone has different needs, interests, and life goals. We built our {Be}well benefits program with flexibility in mind to support you and your loved ones through a diverse range of circumstances and life events. These flexible offerings sit on a foundation of competitive compensation, health coverage, and time off.

Professional Development

Collibrians are ambitious and inventive, and we want to develop our skills individually and as a team. You’ll have access to development opportunities, as well as other rewards and recognition programs to help grow your career.

Health Coverage

We strive to remain locally competitive and globally equitable. This means comprehensive offerings including medical, dental, vision, and mental health benefits for you and your family.

Paid Time Off and Flexibility

We offer global leave policies for a variety of personal and family circumstances, company-wide wellness days off throughout the year, meeting-free Wednesdays, and a flexible culture to help balance your work and your life.

Diversity, Equity, and Inclusion

We create inclusion and belonging through how we onboard, meet, connect, engage, and communicate. Learn more about diversity, equity, and inclusion at Collibra.

Learn more about Collibra’s benefits.

At Collibra, we’re proud to be an equal opportunity employer – which ties directly to our core value, “open, direct, and kind.” We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. 

With this, we proudly consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category. If you have a need that requires accommodation, let us know by completing our Accommodations for Applicants form.

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