Description
As a Presales Manager you will work closely with the sales team and the potential customers to understand their needs, pain points, and goals. You then design and present tailored solutions that address those needs and demonstrate the value and benefits of the product or service. You’ll also handle any technical questions or objections that the customers might have and helps them overcome any barriers to adoption or implementation. Additionally, you may provide training, documentation, and feedback to the customers, the sales team, and the product development team.
Objectives of the role
• Understanding customer needs and aligning product offerings with their requirements.
• Providing technical expertise and guidance to customers throughout the sales process.
• Conducting product demonstrations and delivering compelling presentations to showcase the value of our solutions.
• Collaborating with the sales team to identify and qualify sales opportunities.
• Developing and maintaining strong customer relationships to increase customer satisfaction and loyalty.
• Contributing to sales strategies, pricing decisions and contract negotiations based on technical considerations.
The tasks
• Understand our product/service’s technical features, functionalities and benefits.
• Study customer needs, pain points and business challenges and create a customised sales proposal with the sales team.
• Conduct product demonstrations to showcase key features and functionalities and address technical questions and concerns from customers.
• Provide pre-sales support by answering technical inquiries and participating in sales meetings.
• Liaise with the engineering or technical team to address technical concerns or requirements.
• Create and maintain technical documentation, system and workflow specifications and online product training sessions.
• Collaborate with internal teams to gather technical requirements and ensure the successful implementation of solutions.
• Give active feedback and insights from the market to the product development and marketing team.
• Participate in sales meetings, trade shows and industry events to promote our products or services.
• Stay updated on industry trends, market dynamics and competitor offerings.
About the Company
The Company provides software solutions for audiovisual content management, both for companies in the Broadcast and Media industry and for all those that need to manage, archive, produce, plan and distribute media. The company has developed projects for TV channels, production companies, OTT platforms, public organizations, the educational sector and content distributors, among others.
Requirements
Benefits
30k-40k
MMDSmart
Palo Alto Networks
Livspace
VExpenses
Verity Group
