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Career Opportunities: Hotel General Manager (124191)

extra holidays - extra parental leave - fully flexible
Remote: 
Hybrid
Salary: 
19 - 50K yearly
Work from: 
London (GB)

Offer summary

Qualifications:

Proven track record in hotel management, Strong business acumen, Excellent customer service orientation, Ability to lead and inspire a team.

Key responsabilities:

  • Lead hotel operations and staff
  • Drive sales growth and customer satisfaction
Welcome Break logo
Welcome Break Hospitality: Hotels, Restaurants & Leisure XLarge http://www.welcomebreak.co.uk/
5001 - 10000 Employees
About Welcome Break
Welcome Break is one of the UK’s leading motorway service area operators, running 53 service areas and 31 hotels across the UK. Welcome Break amenity buildings, fuel forecourts, EV charging and hotels are open 24 hours a day, 365 days a year and attract 85 million customers annually. We've been around for over 60 years and are in locations across the UK. Our 5,000+ strong team strive to proudly and passionately offer our customers’ world class hospitality and retail brands such as Starbucks, KFC, Burger King, Subway, Waitrose and WHSmith, as well as hotels under the Ramada and Days Inn brands. We are majority owned by Applegreen, a global leading roadside convenience retailer, with operations across the UK, Republic of Ireland and the USA. Our business is about people, the 85 million people who visit our sites each year and the teams who make the business the success it is. Every one deserves to get a warm welcome and enjoyable break with the very best service, facilities, food and drinks we can provide. Providing customers with a welcome break is really important to us. Every day here is as challenging as it is enjoyable, as rewarding as it is fun. We believe that the same should be true once our working day is over, so we do everything we can to make sure our teams can get their work/life balance just right! Everyone has an equal opportunity to succeed at Welcome Break. To make sure that those achievements are recognised, we have many recognition schemes, most of which are peer to peer recognition. What’s more, we work hard to build a culture of openness, listening to customers and our own people so we can identify opportunities to improve service, innovation and engagement.
See more Welcome Break offers

Job description

 

Hotel General Manager
Ramada London North Hotel, M1 Service Area, J2/4, Mill Hill, NW7 3HU
£50,000 pa plus Bonus

Fantastic benefits & discounts, free parking & great career opportunities


Great head for business? Good with people? If you can stay cool under pressure, you could make it as a General Manager at Welcome Break.

 

This is a role for a hands-on hotel General Manager who thrives to be immersed in the operations of their hotel.  You’ll lead & nurture your team to ensure they seamlessly work together to deliver outstanding customer service whilst driving profitable sales growth. 

 

In return, you’ll get bespoke training and support to develop your career with the potential to progress to more senior management roles.

 

Make no mistake, the General Manager role is demanding but if you have the right qualities and you’re up for an exciting challenge, we’ll help you reach your full potential.     

 

Key benefits for our Hotel General Managers:

  • Competitive salary plus bonus
  • £10 on shift meal allowance
  • 30 days’ holiday increase with service
  • Contributory pension (after 3 months)
  • Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few)
  • My Welcome Break discounts - savings at hundreds of retailers
  • Structured career path and bespoke training
  • Free on-site parking
  • Family healthcare plan
  • Generous discounts on hotel rooms for you and family members

 

A Welcome Break Hotel General Manager would ideally:

  • Have a good track record managing a team and delivering results in a hotel Front Office / Housekeeping role.  
  • Be passionate about delivering exceptional customer service.
  • Be strongly business-focused with a desire to succeed.
  • Be an energetic people person who can inspire every member of your team.
  • Be a good communicator, innovator, and problem solver.
  • Have ambition to go far in their management career.

 

Due to responsibilities within the Hotel General Manager role, applicants will need to be 18 years of age or over. 

 

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 59 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break. 

 

INDHP

 

 

Our customers come from all walks of life and so do we. We are committed to hiring great Team Members from a wide variety of backgrounds ensuring that everyone feels respected, valued and celebrated for what they bring to our business. If you share our values and our passion for great customer service, your career could be Made at Welcome Break.

 

Required profile

Experience

Industry :
Hospitality: Hotels, Restaurants & Leisure
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Revenue GrowthHotel Design

Other Skills

  • Time Management
  • Social Skills
Are you interested?

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