Requisition ID: 868155
Position:Full-Time
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.
With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world.
Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. Greasing the wheels behind the scenes, our people in Operations are the backbone of our Company.
GENERAL FUNCTION
The Senior Technical Analyst (Manufacturing and Logistics) supports medium and/or large implementation projects of equipment and machinery associated with the Manufacturing ,Warehousing and Shipping of product. The person will interface with the business leaders on site and ensure Vendors and Associates are aligned. They will see to the overall integration of the IT components in Distribution centers with our centralized Manufacturing and Logistics applications. In addition they will share in the relationship with Vendors to maintain uptime and availability of our facilities. This role will be available 24x7, as needed to address any business issues.
MAJOR DUTIES AND RESPONSIBILITIES
- Performs day-to-day project tasks needed to manage installation fixes and rework to our production lines
- Work with Technical services vendors on scheduling and delivery of Manufacturing support services.
- Create solutions and integrate processes.
- Report on root causes of problems, efficiency and support needs.
- Document processes, standard operating procedures and system requirements.
- Interacts and communicates regularly with Senoir Management current issues/concerns .
- Configure and support RFID, Wirless RF devices.
- Interface with corporate on monitoring network and systems for performance, security, and other issues.
- Collaborating with Business Analysts, Project Leads and IT team on Project designs.
- Supporting Project planning and management.
- Risk mitigation planning.
BASIC QUALIFICATIONS
- A degree in information technology, computer science or equivalent work experience
- Technical certifications are a plus.
- 5+ years’ of experience in IT or similar position.
- Experience working remotely (phone, email, etc.) and face-to-face with customers collecting requirements and implementation details, implementing solutions, and providing technical support
- Confidently takes initiative
- Resourceful
- Demonstrates being a respectful listener
- Quickly becomes part of the team
- Identifies with ambiguity “as usual” business
- Keeps focused
- Proficient in Applications
- Highly proficient and knowledgeable in MS Office applications; Excel, Word, PowerPoint
- Fluent with business level English both verbal and written
- Ability to maintain confidentiality of information both verbal and in various systems.
- Ability to travel when required
- Ability to work afterhours as needed or required.
PREFERRED QUALIFICATIONS
- Background working in retail warehousing and manufacturing
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.