Position: E-commerce Buyer
Reports to: Country Director
Location: Montreal, Quebec
Our e-commerce platform is a gateway to delivering exceptional products and experiences to customers across the globe. Together, we’re crafting a seamless journey that inspires, excites, and exceeds expectations.
This position is ideal for a strategic thinker with a passion for retail, analytics, and customer satisfaction.
WHAT YOU’LL DO
As an E-Commerce Buyer, you will take the lead in shaping our online product assortment, leveraging your expertise in market trends, customer insights, and negotiation to curate a compelling selection. Your strategic approach will drive sales, enhance profitability, and elevate the performance of our e-commerce channel. Through innovative buying strategies and a focus on growth, you’ll play a key role in defining and delivering a best-in-class online shopping experience.
More specifically, your tasks include (but not limited to):
- Identify, evaluate, and select merchandise that aligns with market trends and customer demands.
- Monitor sales performance, manage inventory levels, and make data-driven decisions to optimize product offerings.
- Implement A/B tests to improve conversion rates and overall user experience.
- Maintain product merchandising tools to ensure all items are accurately presented online.
- Collaborate with the marketing team to develop promotional strategies and ensure competitive pricing.
- Partner with marketing teams to drive strategy digital media plans, focusing on Return on Ad Spend (ROAS), customer acquisition, etc.
- Analyze E-Commerce specific KPIs (e.g., traffic, conversion, bounce back, cart abandonment rate, average order volume, etc.)
- Stay ahead of industry trends, competitor activity, and customer preferences to inform buying decisions.
WHO YOU ARE.
We are looking for an individual with a sales-oriented, positive and energetic attitude, who thrives in a sales role that requires you to work on and prioritize multiple tasks at the same time. We hire for mindset and train for skills, but it would be great, if you bring the following to the table:
- College or bachelor’s degree in Buying, Fashion Merchandising, Marketing or related field.
- At least 2-4 years of experience in buying, merchandising, preferably in an e-commerce environment.
- Proficiency in e-commerce platforms, tools (e.g. Shopify, Salesforce, Umbraco) and data analysis software.
- Knowledge of fashion: you have a strong affinity with it and follow trends closely.
- Solid understanding of numbers and business: you’re a quick learner!
- You are motivated by ambitious targets, and you thrive to see results.
- Good time-management and stress-management skills.
- Fluent in English and French, written and spoken – you will be a dealing with various customers from across Canada.
WHY YOU’LL LOVE WORKING HERE.
At BESTSELLER, we care about your career and well-being. Besides joining a fantastic team, you’ll enjoy:
- Comprehensive insurance from day one, a voluntary savings plan, a cellphone and a laptop.
- 3 weeks of vacation, 5 "recharge" days, and 11 public holidays to rest and recharge.
- Flexible hours and half-days off on Fridays until the end of the year for the perfect work-life balance.
- The option to work from home one day a week for added comfort.
- A paid lunch every Wednesday to relieve you from meal prep stress the night before!
- Access to a free virtual health platform 24/7 for instant consultations with health professionals! #WellbeingFirst
- 50% discount in our stores to treat yourself to your favorite fashion items.
- Invitations to exclusive events organized by the BESTSELLER Social Club.
- A brand-new office in Villeray: a modern space with unlimited snacks and coffee to keep your energy high.
We can’t wait to meet you!
We review applications on an ongoing basis and reserve the right to take down the advertisement, when our candidate is found. We are committed to diversity and provide equal opportunities for everyone, regardless of sex, race, ethnicity, religion or belief, disability, age, sexual orientation or gender identity.
BESTSELLER is an international fashion company with brands such as JACK and JONES, VERO MODA, ONLY and JACK & JONES. BESTSELLER operates both its own chains / stores as well as we have a large number of retailers on the market. As an employee of BESTSELLER, you become part of our family. We offer a developing and exciting workplace with a high pace where we all work together towards common goals. Our philosophy and our values are important to us, we work hard and strive to be the best but always in a humble way. BESTSELLER Canada began in 2004 and currently works with eight of our brands. JACK & JONES is our sole retail presence in Canada, while VERO MODA, ONLY, ONLY & SONS, SELECTED FEMME/HOMME, PRODUKT, NOISY MAY and JACQUELINE DE YOUNG are part of our wholesale distribution. Our office in Montreal is the centre of BESTSELLER’s North American operations and the workplace of almost 100 of our colleagues. Overall, BESTSELLER Canada has approximately 600 colleagues, including our distribution centre and almost 50 JACK & JONES stores.