Oracle EBS Payroll and Benefit Support Consultant

Role: Oracle EBS Payroll and Benefit Support Consultant

Location: Remote (5% travel to CA or FL)

Duration- 6M to 12M

Note: We need a candidate with EBS experience (not in cloud) and a techno-functional skill set for this position.

Job Description:

Knowledge (Include level of expertise)

Human Resources, US Payroll, US Benefits, Comp & Talent Management fundamentals and regulatory requirements.

Knowledge of large enterprise applications/platforms like Oracle ERP (EBS/Cloud), Oracle Integrator Cloud, Oracle Cloud HCM, etc

Years of experience

• Overall, 6-8 years (should not exceed more than 9yrs) of experience with Oracle EBS Payroll, HR and Benefits modules or an equivalent combination of education and experience
• Experience and /or exposure to Oracle E-Business Suite (EBS) Release 12.1 or later or Oracle Cloud applications.

•    Ability to travel 5 percent of the time – domestic

First Tier Support

• Provide support to business partners for inquiries regarding system functionality, for ongoing system maintenance and enhancement requests.
• Identify, create and facilitate process design changes by conducting business and systems process analysis and design at a complex level
• Collaborate with developers to implement custom requirements or integrations
• Provide necessary guidance to testers during QA process
• Trouble shoot emergency issues and break/fix. 
• Work directly with key stakeholders to act and resolve issues and ensure senior business stakeholders, and Audit resources are apprised of issues.
• Resolve business application issues including, but not limited to, system errors, bugs and functionality when applicable.
• Collaborate with other business analysts and technical resources to resolution. 
• Manage upgrades/ patches / testing.
• Support for the end-users is on-going and goes to overall user training.
• Support system conversions, enhancements and change requests
• Research and resolve business partner inquiries regarding system functionality
• Assist project teams with implementation warranty support and project closure tasks as needed.
• Support HR, Payroll and Benefits staff to provide support on excellent employee experience during the entire employment cycle including accurate and timely payments, benefit related processes.
• Address compliance issues and recommend solutions.
• Partner all activities with offshore services related to HRIS, Payroll & Benefits.

Application Management

• Enhance, implement and troubleshoot all aspects of the payroll process and liaising with Oracle payroll products, HR, and employees. Duties include and are not limited to:
• Verifying information and calculations, and specific payroll rates.
• Monitoring leaves, compensatory time totals, leave balances, and changes in payroll-related data.
• Maintaining detailed records of stipends and any wage changes in coordination with HR, and other departments to ensure accuracy each pay period; also responsible for maintaining records of individual earnings, deductions, and related data.
• Support the HR department by researching, analyzing, and proposing potential process and/or policy changes.
• Creates and maintains payroll process documentation.
• Update Employee Benefits and the payroll system to accurately reflect current offerings and deductions.
• Review data integrity between our HRIS and other payroll software.
• Coordinate timekeeping, HR, payroll and benefit systems.
• Overseeing the processing of payroll changes and system upgrades.
• Manage, maintain and support at least three of the Oracle EBS or Oracle Cloud modules
• Assist in process mapping as needed at high complexity
• Perform functional analysis for the requirements gathered from end-users, perform impact analysis to provide detailed functional design document of the desired application changes.
• Contribute to new technology projects by anticipating how implementations will affect existing programs and offer alternative solutions for minimum disruption with maximum efficiency to the system. 
• Utilize subject matter expertise to proactively anticipate areas where existing processes can be improved for efficiency.  
• Implement and / or integrate solutions for the organization and include leading functional and technical discussions with internal and external resources
• Report Design: 
  • Perform business requirements gathering and coordinate design and end-user testing with business end-users.
  • Design, document and control reporting method – program based, other reporting application etc.

All your information will be kept confidential according to EEO guidelines.