Why Patients Need You
Everything we do, every day, is in line with an unwavering commitment to the quality and the delivery of safe and effective products to patients. Our science and risk-based compliant quality culture is innovative and customer oriented. Whether you are involved in manufacturing, testing, or compliance, your contribution will directly impact patients.
What You Will Achieve
This role will report to the US Vaccines Field Sales Operations Lead and will be located in US Remote or US HQ. The Business Operations Senior Manager will provide a broad range of operational support to the Vaccines business unit.
How You Will Achieve It
Proactively identify innovative solutions to simplify processes and enable customer facing colleagues to deliver results. Lead operational projects and workstreams for US Vaccines Sales, including related to launch brand field force execution, training, incentive compensation, and deployment planning (eg, NBA, resource development, process improvements, platform/application releases and geographic updates).
Serve as operational support lead, strategic thought partner and point of contact for various cross-functional partners (eg, Regional Business Directors, Account Management, Pfizer Connect, Commercial Excellence and Marketing teams); ensure clear communication and a high degree of alignment within in the organization both horizontally and vertically in all areas of responsibility. Facilitate field insight groups, as needed.
Responsible for ensuring operational concerns and requests from across the Vaccines business are routinely identified, prioritized, tracked and resolved in a timely manner; collaborate with Commercial Effectiveness, Strategy, Digital, Legal, Compliance, Customer Service and other cross-functional teams to maintain routine communication and resolve issues efficiently. Manage all routine operational tasks with absolute speed and efficiency.
Lead cross-functional planning for key meetings including launch meetings, POAs, spotlight meetings and leadership training classes in collaboration with customer facing teams, brand marketing and training; engage and manage meeting planning to support these meetings.
Work with enablement leads and cross-functional partners to manage Primary Care and X-BU communications, ensuring clarity and consistency.
Qualifications
Must-Have
7+ years of previous pharmaceutical, biotech, or medical marketing/sales experience.
US Field Sales Experience with Pfizer Inc, preferred
BA/BS Degree required; MBA preferred
Demonstrated track record of strong cross-functional collaboration; must have exceptional emotional intelligence and self-awareness
Excellent written and oral communications skills are essential
Strong organizational skills are essential
Must be change agile, with the ability to quickly reprioritize efforts to meet changing requirements in a fluid environment
Highly effective at utilizing current sales force technology platforms; Ability to learn and adapt to new systems and technology
Ability to anticipate issues/needs and work proactively to address them; demonstrated initiative and ability to handle ambiguity
Demonstrated ability to influence and negotiate with colleagues at various levels
Strong Microsoft Office and Teams skills
Strong working understanding of Veeva, PRIME, PROMOS
Experience in a promoted position and/or developmental role with demonstrated leadership across peer and manager groups preferred
Experience in vaccines or similar direct sales environment and knowledge of wholesaler/distributors preferred
Additional Job Details
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
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